my windows 7 home premium cannot detect my cd

[juliexzc]

i've tried to look up on internet and solve the problem. & they talk about the upper filters or something, but i dont have them. i brought the game disc and i works perfectly until this monday. (should be)
HELP what should i do. when i put in the cd, the cd drive didnt pop out in the computer section. i've tried with other disc and i dont work too.
p/s i just brought the pc.

 

[Orbital Shark]

Hi, welcome to the forums

You may want to try the following...

1, Click Start and type Device Manager then click it when it appears in the list
2, Click the > next to DVD/CD Rom Drives
3, Right-click the CdRom Device in the list and choose 'Uninstall' then click OK
4, Click the to start a scan of PNP devices

This will force Windows to completely re-install your CD drivers and has been known to solve similar issues

Hope it helps


OS

 

[juliexzc]

Hi, welcome to the forums

You may want to try the following...

1, Click Start and type Device Manager then click it when it appears in the list
2, Click the > next to DVD/CD Rom Drives
3, Right-click the CdRom Device in the list and choose 'Uninstall' then click OK
4, Click the View attachment 140382 to start a scan of PNP devices

This will force Windows to completely re-install your CD drivers and has been known to solve similar issues

Hope it helps


OS

Thanks. after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives

 

[brianzion]

have you enabled show hidden devices in device manager? see my snapshot

 

[juliexzc]

Yup, only my keyboard and mouse appeared, nothing else D:

 

[brianzion]

try this fix by Microsoft Hardware devices are not working or are not detected in Windows


:ar: Hardware devices are not working or are not detected in Windows

What it fixes...
When you install a hardware device, it is not detected
Determine if your audio device is plugged in
Driver updates aren't automatically installed by Windows Update
You receive one of the following errors:
Your <Device Name> is currently disabled or turned off in Windows
Your <Device Name> has a driver problem and needs to be reinstalled
Windows has detected a problem with your <Device Name>, it is not working properly
There is no driver installed for your <Device Name>

 

[brianzion]

Perform a SFC Scan

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2. Type the following command, and then press ENTER:

sfc /scannow

A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer and check.

more information here :ar: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

TIP >>> RUN THE SCAN SEVERAL TIMES EVEN IF WINDOWS TELLS YOU IT DID NOT FIND VIOLATIONS

 

[juliexzc]

only Windows resource protection did not find any integrity violations appeared

 

[brianzion]

only Windows resource protection did not find any integrity violations appeared

have you run it several times and run the windows fix??

 

[gregrocker]

Hi, welcome to the forums

You may want to try the following...

1, Click Start and type Device Manager then click it when it appears in the list
2, Click the > next to DVD/CD Rom Drives
3, Right-click the CdRom Device in the list and choose 'Uninstall' then click OK
4, Click the View attachment 140382 to start a scan of PNP devices

This will force Windows to completely re-install your CD drivers and has been known to solve similar issues

Hope it helps


OS

Thanks. after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives

Did you uninstall the CD drive which appeared as suggested and now it isnt appearing? Restart the computer. Check again.

Try unplugging it and plugging it in again.

Check the device model Support Downloads webpage for newer firmware to install per the instructions given in download.

Check your computer or mobo model's SUpport Downloads webpage to see if there is a newer chipset to install: http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html The driver for that device should be the USB Enhanced Host Controller.

 

[Orbital Shark]

Thanks. after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives

You will need to leave the device plugged in in order to remove the device from Device Manager. Each time you plug/unplug it it's using the same drivers all the time instead of new 1's that would be re-installed in my previous post.

 

[brianzion]

Thanks. after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives

You will need to leave the device plugged in in order to remove the device from Device Manager. Each time you plug/unplug it it's using the same drivers all the time instead of new 1's that would be re-installed in my previous post.

ello Orbital Shark @juliexzc ill leave you in his safe hands

 

[Orbital Shark]

Thanks Brian but you can still assist as i'm not sure how long i'm going to be online

 

[brianzion]

cool im waiting to see if opp has tried the posts windows 7 is pretty good at fixing driver issues i find it better to remove problem devices and drivers and re-boot them so windows will have another go at installing.

 

[juliexzc]

im using something like this, and when i pluck out this thing, DVD/CD Rom Drives disappear. but im using pc, not laptop. i want my to work not

 

[brianzion]

View attachment 140398 im using something like this, and when i pluck out this thing, DVD/CD Rom Drives disappear. but im using pc, not laptop. i want my View attachment 140399 to work not View attachment 140398

is that external drive or internal? good to check the bios settings.

 

[juliexzc]

sorry, but what you meant by that?

 

[brianzion]

sorry, but what you meant by that?

well internal uses sata plugs on the board external use usb .

 

[brianzion]

your quote ...Thanks. after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives......

by plucking out you mean you disconnect the drive and the drive is a external usb one? you have no internal drive with the new pc?

 

[juliexzc]

its external usb, i guess. it got nothing to do with a pc. i didnt pluck out anything behind the pc.