Solved My windows only reads Intel Graphic Card Family instead of nvidia 840M

[PurboCry]

Hello everyone,
I just bought new laptop for gaming but i found that my laptop reads the graphic card of intel family not nvidia and i don't know why...

I tried to disable it from the device manager but nothing happen and when i check it again it was unreadable too and it changed from Intel Graphic Family --> unknown device and the size from 1792MB --> 259MB

Laptop info:
Type: Dell [NOT TOUCH SCREEN]
RAM: 8GB
CPU: Core i7
GPU: Nvidia GeForce 840M
HD: 1TB

also it run many new games like Far Cry 4, alien isolation in high performance but i need to know if i can make it better...

Thank you guys for your time.

 

[maxie]

Hi Welcome to Seven Forums ... Looks as if you have switchable Graphics ...

As you have Disabled the Intel GPU ... You will need to Re-Install the Driver ..


To achieve this go to the Dell Website and Download the Driver ...

 

[PurboCry]

Hi Welcome to Seven Forums ... Looks as if you have switchable Graphics ...

As you have Disabled the Intel GPU ... You will need to Re-Install the Driver ..


To achieve this go to the Dell Website and Download the Driver ...

Thank you for your reply...

I already install the latest drives for my product in dell support driver center, so do you mean that i have to uninstall all my graphic card drives and disable intel graphic card family and re-install nvidia drives again ?

 

[maxie]

No what problems are you having with your Graphics ? ...

 

[PurboCry]

No what problems are you having with your Graphics ? ...

The problem is that my windows read the graphic card:
Chip Type: Intel(R) HD Graphics Family

and i got nvidia Gefocre 840M but my windows can't read it and i want to make it read it instead of the Intel(R)

 

[maxie]

So the Gefocre 840M does not show in the Device Manager ? ...

Or is it just that your Laptop does not use that Graphics Card ? ...

 

[PurboCry]

So the Gefocre 840M does not show in the Device Manager ? ...

Or is it just that your Laptop does not use that Graphics Card ? ...

it show in the device manager but my laptop not using it [even I installed every single drive for it from dell derives center]

I tried to disable the intel(R) and enabled only nvidia but it didn't work and graphics devise was unknown for the windows so, i enabled the intel(R) again and windows read it successfully without any problems.

 

[oscer1]

Hi

It should switch to the 840m when more graphic intensive things like games

 

[PurboCry]

Hi

It should switch to the 840m when more graphic intensive things like games

Are you sure about that ?

Because when i just surfing the internet or chatting the fan of my laptop not make any sound like its not even working but after i open game to play online or whatever it was the fan just start working and fast...

I asked my friend about what happen then he told me that its usual as your main vega not recognized by your windows...

The problem is i thought that its usual to the fan to starting working for high games performance but even low requirements games... thats wired

 

[maxie]

Yes your Graphics should switch when required ...

 

[RoasterMen]

NVIDIA Optimus makes your battery life longer by switching into onboard graphics when no GPU intensive apps are running such as Internet Browsing.

 

[PurboCry]

So its normal thing that my laptop read it as Intel(R) then switch it when it required.

 

[maxie]

Yeah that is pretty normal ...

 

[PurboCry]

Okay then, thank you guys so much for your time and for helping me...

 

[oscer1]

your welcome

 

[maxie]

Most welcome