Need Assitance...pls read

[edilee012]

Couldn't acurately describe this in the title so this is what started just over a week ago up to maybe 2 weeks ago and I haven't installed anything new or updated drivers at the time this began.

When navigating through folder on my PC if I click to back up to the previous folder it will skip the previous folder, basically it is completely jumping a window. There's more...this problem is manifesting itself in a few different ways but all the same issue! When browsing the web and trying to go forward or backward a page it does the same thing as with the folders...it will skip the previous one and go to the one before that one. All menus when clicked will pop up as they should and close real fast when they normally stay open...happens with taskbar icon menus as well along with my favorites in IE8. If I keep clicking I will eventually get the desired menu to eventually stay open after 3-4 tries. This feels like a cat and mouse game since I am chasing menus and leaping past the windows and pages I want to navigate to.

I have re-installed and updated my mouse software but that was not the issue and since nothing other than minor program updates (windows updates,etc) I am stumped.

Any ideas are welcome...I have ran the /sfc scannow to verify system files are as they should be and it checked fine so if there is another utility I can run please tell me.

 

[richc46]

Can be one of many causes, work with me and we will try to find the cause.

Run in safe mode, see what happens.

Make a clean boot and give me the results.
http://support.microsoft.com/kb/929135

Try with the add-ons in IE removed.
Tools, internet options, advanced, reset.

 

[win7clutz]

Since you didn't fill in your system specs we have no idea what hardware you're running...

With that said it appears that when you're clicking the forward and back buttons the system thinks you are "double clicking". Regardless of what mouse you're using, uninstall any software that came with it and just use the default Win7 drivers...

Post back if that doesn't fix it...

 

[richc46]

Since you didn't fill in your system specs we have no idea what hardware you're running...

With that said it appears that when you're clicking the forward and back buttons the system thinks you are "double clicking". Regardless of what mouse you're using, uninstall any software that came with it and just use the default Win7 drivers...

Post back if that doesn't fix it...

Think you may have nailed it first shot. Good going

 

[karlsnooks]

The link below is a great piece of free software which will provide all the info you need to fill in your system specs.

SPECCY- System Information Tool
http://www.piriform.com/speccy

 

[win7clutz]

Think you may have nailed it first shot. Good going

The jury's still out, we'll see...

Regards-

 

[xarden]

Sounds like a double-tap to me too.
Try using the backspace key to navigate backwards. Does the problem persist then?

 

[edilee012]

Just posted specs in my profile...curious to see exactly what can be determined from them on this particular issue ....this "menu and folder skipping" as I will call it would be hard pressed to be hardware related (removing mouse software to test this but I believe my removal and update earlier today might have ruled it out).

Edit: Forgot to mention...it is giving me so many problems using IE8 that I uninstalled and re-installed that but problem remains. Like the guys said it is like everything I am clicking is being "double tapped".

 

[richc46]

YOu did not uninstall IE8, you can only deactivate. A real test would be another broswer, Chrome or Firefox. YOu can even open another user account, see it it is better there. But, I think the suggestion regarding your mouse is a good one.

 

[edilee012]

YOu did not uninstall IE8, you can only deactivate. A real test would be another broswer, Chrome or Firefox. YOu can even open another user account, see it it is better there. But, I think the suggestion regarding your mouse is a good one.

Forgot to mention...yes it does it in Firefox also.

 

[richc46]

Try the suggestion regarding the mouse. That really sound like it will work.

 

[karlsnooks]

Excellent.

I think Win7Clutz has made an excellent educated guess.

Did you perhaps install the Logitech mouse driver that came with the mouse?

You can go into Device Manager, and disable the Logitech driver (if you installed such).

Win key | type DEVMGMT.MSC | Enter key

Here's a snapshot to show you what you are looking for except you should have an entry for your Logitech mouse.

 

[gladson1976]

Couldn't acurately describe this in the title so this is what started just over a week ago up to maybe 2 weeks ago and I haven't installed anything new or updated drivers at the time this began.

When navigating through folder on my PC if I click to back up to the previous folder it will skip the previous folder, basically it is completely jumping a window. There's more...this problem is manifesting itself in a few different ways but all the same issue! When browsing the web and trying to go forward or backward a page it does the same thing as with the folders...it will skip the previous one and go to the one before that one. All menus when clicked will pop up as they should and close real fast when they normally stay open...happens with taskbar icon menus as well along with my favorites in IE8. If I keep clicking I will eventually get the desired menu to eventually stay open after 3-4 tries. This feels like a cat and mouse game since I am chasing menus and leaping past the windows and pages I want to navigate to.

I have re-installed and updated my mouse software but that was not the issue and since nothing other than minor program updates (windows updates,etc) I am stumped.

Any ideas are welcome...I have ran the /sfc scannow to verify system files are as they should be and it checked fine so if there is another utility I can run please tell me.

I guess its most probably a faulty mouse or a failing mouse (a single click is being sent as a double click). I once had a mouse that did the same thing. Try using another mouse to see if the same problem exists.

You can check it with the same mouse by switching the Left and Right buttons and checking if the problem is there.
Click Start and type 'Mouse'. Open the mouse properties and select 'Left-Handed' in 'Button Configuration'. Now your right button will act as the left button and vice-versa.

 

[edilee012]

Faulty mouse it is or faulting anyways!

Uninstalled Logitech's software and problem still there..used another mouse and no problem..took it apart and blew it out and it is MUCH better but it seems it is time for another mouse. Thanks for the help! Never had a mouse actually fail...always cleaned them out if they started acting up and they keep on going...actually still have a PS2 Logitech mouse that is about 12 years old that works like a charm. I keep it around to use when I have a PC here I am working on that is short of a mouse.

 

[richc46]

Glad that we were able to help.

 

[gladson1976]

Glad it worked out for you edilee012

 

[pcs3657]

Hey,

You don't need to install or uninstall any software or drivers its just hardware issue you mouse is going bonkers get a new mouse and you will be at peace.