Solved Need help installing new graphics card driver

[jdtdwp]

I have an Asus UL80Jt laptop and I want to install a new driver for my graphics card because some of the games that I play were lagging extremely badly. The graphics card I have is a Nvidia GeForce 310m. This is what I've tried so far:

- I downloaded the newest driver from Asus.com for my specific computer and installed it. When I went to restart my computer, I got the starting Windows screen and then it just went black and I let it sit for 20 minutes and still nothing. So I held the power until it turned off and then rebooted, hit f8 and then did "last known good configuration" since the black screen problem happened every time I tried to restart.

- Since that driver download didn't work, I tried two or three different drivers from the Nvidia website (Versions 306.23 and 280.26). They all produced the same result as the one I downloaded from Asus.

- The last thing I did was uninstall the current driver from Device Manager and then attempted to reinstall the last driver that I tried (280.26). When I did this I was able to get to the login screen and then I got to my desktop and it froze. So I had to do another hard restart. This happened a few times and again I had to do "last known good configuration".

Now I am stuck with no graphics card driver at all! Please help if you know what's wrong or if I was using the wrong drivers. Thank you!

 

[essenbe]

You can try this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html?filter[2]=Hardware%20and%20Drivers. But also realize the new drivers don't always work well. If using the above tutorial does not work for you, you can also go through the same process and reinstall the older driver that did work.

 

[jdtdwp]

Thanks for the quick response! I will give this a try. Would leftover files from the old driver cause this problem?

 

[essenbe]

Yes they would. Older drivers and new drivers cause a lot of problems. But sometimes, the newer drivers just don't work well with some cards. I know people who are running drivers a year old to avoid problems from newer drivers.

Also, you should probably use your Asus drivers from the Asus site. But if they are like Nvidia drivers from Nvidia. Select custom install and check the checkbox that says "Clean Install". Then install.

 

[jdtdwp]

Ok thanks! Also when using Driver Sweeper would I want to clean Nvidia Chipset or Nvidia Display or both?

 

[essenbe]

Nvidia display ONLY.

 

[jdtdwp]

Ok I cleaned the Nvidia display only and now I downloaded the newest driver for my computer from Asus. When I try to install I get this message: "Setup failed to read the required Display Driver to be used with this package. Setup will not continue." Should I try a different older driver or is something wrong?

 

[essenbe]

Are you sure you downloaded the correct driver for your card? It shouldn't do that. The only time I know of it doing that is if it is the wrong driver. If you have to, reinstall the older driver.

It's possible it was a bad download too.

 

[jdtdwp]

Well I have the model for my computer saved on the Asus website and I went to downloads for it and they have 3 different versions of Nvidia graphics drivers. I tried installing all 3 and all of them produce the same problem.

 

[Britton30]

you might try these steps to install only the graphics driver.

1.Download the preferred driver and save it to the desktop.
2.Double click the installer and you will see a screen where it will be extracted to, change that to your desktop.
3.Open Device Manager through Control Panel.
4.Expand Display adapters and right click the name for yours and choose Update Driver\Browse my Computer. Select the driver folder you just saved on the desktop. Click Next.
5. Your system should say "Windows has successfully updated your driver software".

If you get a window saying you already have the most current driver, go back to step 4 and choose Uninstall Driver software instead. Then restart from step 3.
View attachment 228491 View attachment 228492

 

[jdtdwp]

My graphics driver doesn't show up in device manager after I uninstalled it. The only thing that shows up under display adapters is Intel(R) HD Graphics.

 

[jdtdwp]

I just tried to install Nvidia version 306.23 which is supposedly the right driver for the card in my computer according to the Nvidia website. When I restarted my computer I got the same black screen described in my first post. When I did last known good configuration I looked in Programs and Features and it says that version 306.23 is installed on my computer but I don't see it in device manager.

 

[essenbe]

Try opening the Nvidia Control panel and see if your card is identified. For some reason, your card is not being seen by Windows.

 

[Layback Bear]

Start Orb and type nvidia. You should see NVIDIA Control Panel. Tick on it. Lower left corner tick on system information. What driver does it say you have?
Did you make note of the driver that came with the computer?

We also need your ((My System Specs)) Use User CP at the top of the page and this little program. When your computer will allow you to.
http://www.piriform.com/speccy

 

[jdtdwp]

Nvidia Control Panel is not showing up when I search for it.

 

[jdtdwp]

This is what I got from Speccy:

 

[Layback Bear]

You are running on the Intel built in graphics. Let check another way to see if you have any Nvidia drivers installed.
1. Device Manager
2. Display
3. Right click on the drop down (nvidia ???) and select properties.
4. Driver


http://www.geforce.com/drivers

 

[Britton30]

To help us help you would you please add your systems specs? Here's how: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html#post1530002
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.
Full instructions in the tutorial.

 

[jdtdwp]

The only thing under display adapters is Intel(R) HD Graphics. The Nvidia GeForce 310m was there until I uninstalled it in attempt to get a new driver working.

 

[Layback Bear]

Okay that is what I though. You downloaded drivers but they where not installed.
See if this is to your computers liking.
Drivers | GeForce
All you have to do is follow the on screen instructions.
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Here is a little rule of the thumb I go by.
Before replacing any driver or bios wright down in a little book the driver/bio you have and the new one you are installing. Keep notes on the effect you do or do not get with the new ones.
I never replace drivers or bios that are working properly just because their/there are new ones.
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Looking at you post #16 your computer is running hot, (cpu-74c,) that I'm assuming is being on the web here. I'm not a lappy person but it seem high to me without a heavy load.