Netbook - BSOD when installing Windows 7

bearcave

New member
Local time
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9
My friends netbook crashed and I am helping her install windows 7 64bit. The install starts off fine; but at about the 50% mark I get a BSOD

KERNEL_DATA_INPAGE_ERROR Stop
0x0000007A
ataport.sys

Does anyone have any thoughts?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I would love to provide the DMP file, however, this is happening during a fresh install of windows 7.

Is there a way to access a DMP like file without going into windows or needing windows to be finished installing?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit
I would love to provide the DMP file, however, this is happening during a fresh install of windows 7.

Is there a way to access a DMP like file without going into windows or needing windows to be finished installing?

If it happens within an install the serve needed to write the DMP isnt started yet so no.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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