Network card drivers freeze system

[PhoenixDown]

Hello all,

I am new here so please let me know if I need to provide more information but my problem is as follows:

I got a TP-Link archer t9e network card and I have an asus z87-k motherboard. I can fit it in fine and the system recognizes when I boot it up. So far, so great. Now go to install the drivers and it does. Then once the installation has finished my system completely freezes. I can boot it up in safe mode to uninstall the drivers and then it works fine again. Is there a way to get this card to work on my computer or is it just incompatible?

Oh, and my operating system is Windows 7 64 bit.

 

[maxie]

Hi Welcome to Seven Forums ... Try the Driver from the Link below


Download for Archer T9E V1 - Welcome to TP-LINK

 

[PhoenixDown]

Same deal. A soon as the drivers finish installing the entire computer freezes.

 

[maxie]

Is your Windows up to date ? ... Also have you Posted your issue on the TP - Link forum ? ...

 

[PhoenixDown]

Windows should be up to date (last checked for updates on 7/1/2015) I have not posted there. I tried their customer service but their only advice was to try a different PCI-e port, which did not help.

When I boot in safe mode I can look at the logs and it does say the drivers were finished installing.

 

[maxie]

Uninstall the Driver once rebooted go to the Device Manager select the adapter .... Right click select the details tab and please Post any info you see ... It is a Broadcam Adapter ...

 

[PhoenixDown]

There are a ton of options under details. Here are some. If you could be more specific about the property you need posted.

 

[maxie]

Broadcam BCM4360 802.11ac Wireless Network Adapter ...