Network problem - can't join homegroup

Hansel

New member
Local time
10:36 PM
Messages
3
Hi guys. Since I reinstalled my Windows I can't join the homegroup and have problem accessing another pc in the network. Before the reinstall everything worked great.

More detailed:
1. When I try joining the homegroup, I get the error message: "Windows can’t join homegroup on this computer."

2. And when I try to access one PC (lets call it otherPC) via the windows explorer (also Windows 7, but Home Premium) I get following error message: "\\otherPC is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Logon failure: the user has not been granted the requested logon type at this computer."

3. Another computer (windows 10 Insider Preview) just asks for logon data when I try to access it via windows explorer. I guess this is the normal case.

4.The Windows 10 computer was able to join the homegroup and can access the otherPC, and when trying to access my PC it gets the popup for logon information just like in 3.

5. When I try to access my PC from the otherPC via the windows explorer, that it takes a moment and then also pop up the logon window.

I have been at it for hours and don't know what to do about.

Things I tried:
- restarting internet box, all computers are connected over it
- making sure TCPIP6 is activated (DisabledComponents = 0 in registry)
- disabling Kaspersky Internet Security on both PCs (although Windows 10 computer had no problem with it)
- checked following services if they are started:
DNS Client
Function Discovery Provider Host
Function Discovery Resource Publication
HomeGroup Listener
HomeGroup Provider
Network List Service
Peer Networking Grouping
Server
SSDP Discovery
UPnP Device Host
- renaming idstore.sst to idstore.old.sst so i gets created new again (althoug I left file idstore.sst.new be)
- MicrosoftFixit.HomeGroup.Run.exe doesn't work anymore
- both computers in same workgroup
- homenetwork chosen for active network

It's possible I left something out, but I read and tried so much I lost count.

Hope you can help me out and many thanks in advance.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
2500K
Motherboard
MSI P67A-GD65
Memory
8Gb
Graphics Card(s)
AMD R9 380
Hard Drives
Samsung 850 Pro - Windows
Crucial C300 - User Folders, Temporary Files
Antivirus
Kaspersky

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
@GokAy
OK, I did check everything again according to the first link. Everything is fine.

Regarding second link: tried the mentioned settings on my pc and simultaniously on the windows 10 PC and was able to get access without name and password, but that didn't help with the homegroup and is a security risk. Since everybody can get access. But will try with the otherPC later on. Can't access it right now.

With Guest enabled, do mean the windows user account? If yes, then no it's disabled.

Had password protected sharing disabled for the second link, but it's enabled again, because of the risk.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
2500K
Motherboard
MSI P67A-GD65
Memory
8Gb
Graphics Card(s)
AMD R9 380
Hard Drives
Samsung 850 Pro - Windows
Crucial C300 - User Folders, Temporary Files
Antivirus
Kaspersky
Yes, turning it off is not ideal. Did you check Group Policy setting described in the answer on the PC you are trying to access? Gpedit is available on pro and above.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
I'm the only one with a pro edition, but I managed to fix it. I left the group with all the PCs and then created a new one on my PC. Everyone could join the new group so all is good again :)
I can also access the PCs via the network tab in windows explorer. So problems fixed. :)

Thanks again.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
2500K
Motherboard
MSI P67A-GD65
Memory
8Gb
Graphics Card(s)
AMD R9 380
Hard Drives
Samsung 850 Pro - Windows
Crucial C300 - User Folders, Temporary Files
Antivirus
Kaspersky
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