Solved New Build, Multiple BSOD, Unknown error code

ddg5006

New member
Local time
4:48 PM
Messages
73
Hello all,

I have just build a new computer, I was able to install windows without issue and everything went smoothly, but when I was installing drivers for the MOBO and installing programs while configuring windows the machine would lock up and BSOD, each time giving a different reason. This is a brand new build so i would suspect that it is most likely either the MOBO came faulty or bad PSU? I already ran Memtest86+ and memory came up clean. Anyway I processed the dumps and here they are, if anyone is willing to take a look at this I would greatly appreciate it. Thanks in advance.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
Various different bugcheck codes.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
[COLOR=Red]Windows 7 Kernel Version 7600 MP[/COLOR] (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows
Code:
BugCheck 50, {fffffab0046ec6db, 0, fffff80002892dff, 5}


Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+4df )

Followup: MachineOwner
------------------------------------------
BugCheck 24, {1904fb, fffff88001f176d8, fffff88001f16f30, fffff880012e0c27}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1fe )

Followup: MachineOwner
-------------------------------------------
BugCheck 1A, {5003, fffff780c0000000, 6838, 78380000f06c}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+297b1 )

Followup: MachineOwner
---------
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
So your suggestion is to run a ran test with at least 8 passes ? The previous test I ran came up clean but it was only 1 pass.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
Yes, at least 8 passes. If you can run it for even more, that will be better.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ok i'll leave that running overnight and in the morning I'll check the results. But I think something else is going on also because I'm having problems installing things in windows, I just tried to install SP1 and it failed. Also i was having trouble installing chrome earlier but eventually I got it to take. Anything else I should look at beside the ram?
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
ok, putting it to test now, we'll see if any error come up. Thanks for your quick responses. How do I set it for more than 1 pass? just leave it and it will keep going? also should I force multi-threading ?
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
ok so i think we have an answer faster than expected, the first time I ran the test it went through with no problems, this time it hangs on the first pass. It gets stuck right there. I'm going to try and run it in fail safe mode.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
Most of our senior members recommend the memtest86+ version 4.20. Give it a try?

Nothing more to do. Just leave the test on. It will run automatically till you abort it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
ok its running now that I put in fail safe mode but I can use 4.20, I'll just have to make a new USB stick


Edit: Ok i made the new stick, 4.20, it isn't reading my ran timings correctly, is that in indication that there is deff a problem or is it because 4.20 isn't designed to read newer ddr3 ram ?

Check that pic on the next page.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
The timings are showing incorrect and its listed as triple channel?
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
Hello ddg5006. The readings you get with 4.20 are due to it not being able to recognize Haswell CPU properly. Try again with the 5.01 but don't press any buttons, it will start in its own and should run fine.
Forcing multi-thread mode always makes it lock up during the first test.

If you notice 4.20 also lists your CPU as an i7 32nm instead of the correct i5 22nm.

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.:)
Full instructions are in the tutorial.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Well i ran the test overnight with 4.20 and it came up clean with 16 passes. Does it matter that it wasn't reading my components correctly ?
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
I wouldn't trust it in your case, normally it's fine with earlier hardware.

Use the memtest86+ 5.01 version, let it start on its own, and see what results you get.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I thinking more and more that it's a faulty motherboard. After the ram tested clean from 4.20 (I will run ver 5 tonight) I did a clean install of windows 7. When installing the HD Graphics 4600 onboard drivers, the computer blue screened, memory management error code. What do you think ? i can upload the new dump, this is the first BSOD from the new installation of windows since this morning.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
Damn, there is something seriously wrong here, even when i was running the diagnostic tool for upload here, it blue screened.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
Here are the dump files
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
I think you should install SP1 at first.

I am going to request our activation and update expert to have a look why your update is failing.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I think you should install SP1 at first.

I am going to request our activation and update expert to have a look why your update is failing.

but what are the dumps telling you ? Would installing SP1 really resolve these BSOD issues ?
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 64-bit 7600
CPU
Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
8.00 GB Ripjaw
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST500DM002-1BD142 ATA Device
I think you should install SP1 at first.

I am going to request our activation and update expert to have a look why your update is failing.

but what are the dumps telling you ? Would installing SP1 really resolve these BSOD issues ?
Before installing SP1, what the dump told is meaningless.

And installing SP1 is the first step to troubleshoot your issue. Unfortunately there is no fix button. You have to go through a process.

You post a report following http://www.sevenforums.com/windows-...n-issue-posting-instructions.html#post1957831
It will help to determine why SP1 is not getting installed. Later Noel will give you further steps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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