New Gaming Headset not working.

[Vail]

I don't know where else to turn so I thought I would make a post here.

Today I bought these headphones.
Creative Fatal1ty Gaming Headset | Creative Labs Online Store

And they don't work.
When I go into Playback/Recording devices they are not being listed as options, only my regular speakers and mic are being listed. When I plug the Headset in no sound comes through my laptop speakers but it does not come out my headset speakers either.



Some things to know, my computer is Windows 7 64bit And I know the Headphones are not broken. Also, as a reminder, this particular headset plugs into the two Headphone and Mic jacks, not a USB. I have made sure they are plugged into the correct slot. I am on a laptop so I only have the two available jacks. One for Microphone and one for headset.

 

[ibshaw]

Have you looked in the Creative support pages for anything unique about these headphones and if anything specific you need to do to get them to work - I agree that these should work "out the box" but it seems strange they are not even recognized when you plug them in - do they appear in Device Manager ?

Creative link for these headphones........

Creative Worldwide Support > Fatal1ty Gaming Headset

 

[Vail]

I have not, I will now.
I have discovered the mic does work but I'm still not getting any sound out of the headphones. I tested them out on my ipad and they work just fine.