New Laptop Windows 7 64bit but internet connection very slow.

[Tamarin]

I bought a new Laptop 2 week ago. It works well, but internet connection ist very slow. I use cable internet speed 25Mbit/s, normal with my old Laptop (Window xp) I can DL with speeds ca.1 Mbit/s but with this new ca. 15 kbit/s (same file). too much different!!!
I tried to find solutions. But I do not dare to try so much,because I am not good with computer. If anyone know, how to troubleshoot this problem, please tell me . Thanks

P.S. Sorry,if my English is't really good.

 

[zigzag3143]

I bought a new Laptop 2 week ago. It works well, but internet connection ist very slow. I use cable internet speed 25Mbit/s, normal with my old Laptop (Window xp) I can DL with speeds ca.1 Mbit/s but with this new ca. 15 kbit/s (same file). too much different!!!
I tried to find solutions. But I do not dare to try so much,because I am not good with computer. If anyone know, how to troubleshoot this problem, please tell me . Thanks

P.S. Sorry,if my English is't really good.

If you are connecting the win 7 machine via "homegroup" it has been known to have problems on certain systems.

To test you can crate a new connection using the "workgroup" model instead.


Let us know if that doesnt help



Ken J

 

[Tamarin]

I did't create new networks because I can't. But I've changed my to work networks. It still the same. thanks and I am waiting for the next advice .

 

[Battlemullet]

I'm having the same problem. There are dozens of posts about this all over the internet, but none of the solutions are working.

This Windows 7 computer was supposed to be Microsoft redeeming themselves after my atrocious Vista experience. Not to be bitter or dramatic, but if there isn't a solid fix for this then it may finally be time to go to Mac

 

[Battlemullet]

Any solutions at all? I don't actually want to have to go get a Mac, but Windows shit on me with Vista and is shitting on me with 7, I don't know what else to do

 

[Tamarin]

Now I found a way to solve the problem. ^0^ the Problem caused by some software.
thanks to alex zhao's advice i take the steps on this page. http://support.microsoft.com/kb/929135 (How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7). So I hope my laptop will continue to work well. ^_^