New PC Build BSOD Error WHEA_UNCORRECTABLE_ERROR

[Lucid92]

So I have done s fresh install of the os but I am still crashing. It appears to have left a dump file this time however.

 

[essenbe]

Lucid, you have onboard graphics, I believe. Please completely remove the graphics card from the machine and plug in your monitor to your onboard graphics and see if that stops the BSODs.

 

[Lucid92]

I don't have on board graphics.

 

[essenbe]

I was just trying to see if there was a way to confirm my suspicion. It seems it is your Motherboard slots or your PSU. We have tried different drivers, different cards and have the same results. We tried Driver Verifier to see if there was some driver conflicting and there was not. The only 2 things left, it seems, is the Motherboard or the PSU.

 

[Lucid92]

Are you sure there couldn't be a hardware fault with the CPU? Iv'e replaced the motherboard once already and so surely it's unlikely that I have received two faulty ones.

Do you think that the PSU is could faulty or do you think it may be incompatible with my components?

 

[essenbe]

I don't believe the PSU is incompatible with the components. And, yes it could be the CPU, but a CPU is usually the last component to be suspicious of. But, it does happen. You could make sure there are no bent pins on the CPU/socket.

I am not sure of anything really. But, just looking at what we have done logically, Driver Verifier did not show any very bad drivers, we have changed drivers several times, we changed cards and all had the same results. CPU not withstanding, the only things with a video card are the card itself, the drivers, the Motherboard slots or the PSU.

When you changed the Motherboard did you have this problem? It is not that unusual. I not long ago had to order 4 Motherboards before I got one that was not defective. There comes a point in this testing that you just have to make a choice. The PSU and Motherboard are very hard to impossible to test. But, when you have tried almost everything else, it seems it would be one of those two. But, it is possible it is the CPU, just not very likely unless you have overclocked it extremely high and run some very high voltages through it.

Also, recall the dump files we were getting

Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe00048617148
Section       @ ffffe000486172d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : [COLOR=red]BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)[/COLOR]
  Status      : 0xfe00000000070f0f
  Address     : 0x00000000df197238
  Misc.       : 0xc00a0fff01000000

That is open to interpretation, but I read it as a bus error (motherboard) but it can be read as a CPU error.

 

[Lucid92]

So I did an RMA on my CPU but they tested it and said it was working fine. I then activated device verifier again and got an actual BSOD that said DRIVER_VERIFIER_DETECTED_VIOLATION.

 

[essenbe]

Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Lucid92]

Have I posted it correctly?

 

[essenbe]

Lucid92, the file you uploaded is empty. Please follow these instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html
And upload them here. this will tell you how http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Lucid92]

What exactly am I meant to post? I run the .exe and it says that my files are ready to be posted to the forum in a .zip file on my desktop however the file is empty.

 

[essenbe]

Please try running it again http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html Then upload them in your next post, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html Be sure after you select the ZIP folder you click the upload button and wait until it has finished and you see the uploaded file. Then put it in the post by clicking the paperclip icon during you post and selecting the uploaded file.

 

[Lucid92]

Iv'e done it again however there still aren't any files in the .zip folder

 

[essenbe]

Try this. Disable your anti virus. Completely stop it. And run the zip file and upload it. It could be a problem with the AV stopping it from running. As soon as you are finished, re enable the AV. I have never seen this happen except in cases where the AV stops it.

 

[essenbe]

One more thing. Also after doing that go to C:/Windows/Minidump and copy the entire folder and paste it to your desktop. Right click it and select Send To then compresses Zip folder and upload that as well. You will get messages that you have to provide administrator permission all along the way. Just provide it.

Also, click start type msinfo32 into the search box, click the monitor icon that appears, the click file and save. Make sure it says as file type System information NFO file and paste it to your desktop, then upload it here. If it is too large, sent to > Compressed zip folder again and upload the zip file.