New Win 7 Pro pc will not detect a Belkin Easy Transfer cable

[FDM]

This may not be the proper forum for this question, but I have had no success getting support from Belkin. Here goes perhaps someone has a suggestion:

I have the Belkin Easy Transfer Cable for WIN 7 and installed the Belkin Easy Transfer Application software on the old Win XP PC and it installed correctly and it showed a prompt telling me plug and play found the new device. I followed the steps and opened the bundled Windows Easy Transfer application on my new Win 7 Pro PC. After following all the steps in the Quick Start Guide I got to the connect both PCs with the Belkin Easy Transfer Cable prompt and it told me that it was connecting. Thereafter a window popped up on the Win 7 PC telling me that the Easy Transfer cable is not detected. Plug cable in and check USB connections and retry.

I redid the steps thinking I had overlooked something and even uninstalled the application software and reinstalled it in the XP pc and once again carefully followed each onscreen prompt for each PC and sadly get the same end result - I keep getting the Easy Transfer Cable not detected!

Can anyone think of a reason why the Win 7 pc will not detect the transfer cable?

Mary

 

[andrew129260]

Welcome to seven forums!

I have used it successfully many times, but why go through the hassle of that if its not working for you, and simply do the following:

Obtain a external Hard Drive and copy your windows user account folder under C\documents and settings on the xp machine. Copy that whole folder onto the external hard drive and all your documents, pictures, videos etc will all be transferred.

Then, manually copy them over to the appropriate folders on the windows 7 pc. It should be pretty Simple.

IF you need more help, please ask! I can provide a video or directions if needed.

 

[gregrocker]

I agree with Andrew that backing up your User account folder is safer and easier. WET can lose data as we've seen here before.

It may take some practice and time to sort your Documents folder contents into the Win7 User folders, but once everything is sorted into one of those folders you'll be well organized and ready to enjoy Win7 best.

 

[FDM]

Andrew and gregrocker,

Thanks for the response and suggestion. Could you explain to this dunce how to access the windows user account folder under C\documents and settings on the xp pc. I do have an external HDD that can be used to copy the folder.

I was toying with the idea of uninstalling the bundled windows easy transfer file in the Win 7 machine and installing the Belkin easy transfer software in the Win 7 machine. Not sure what effect that might have on the transfer outcome?

Frank

 

[gregrocker]

I don't have an XP PC here to check but I think you'd just drag the Documents and Settings folder itself to the external, then confirm you have everything in it by size and looking.

Then I would sort those files into the Win7 user folders.

 

[andrew129260]

Yup,

 

[FDM]

Thanks for the add'l info gregrocker and andrew - I will give the suggestion a try with fingers crossed - my surname is Murphy and Murphy's Laws are my constant #@z%# companion.

Frank