Solved Newly installed 980, unable to boot (safe mode freezes at classpnp.sys

BingoGaming

New member
Local time
8:10 PM
Messages
19
Just got a GTX 980 (Asus reference) and when I've got it installed it freezes at "Starting Windows" and I have to hold the power button it to restart it.

When trying to boot to safe mode, the computer hangs on classpnp.sys

I know it's not the graphics card as it boots on my friend's computer and I know it's not a huge deal with the computer as when I reinstall my EVGA GTX 660ti the computer boots fine.

Any ideas? I've made sure it's properly seated with the 2x6pin inserted correctly. I've also tried reinstalling the geforce experience drivers.
 

My Computer My Computer

At a glance

Windows Ultimate x64Intel Core i5-3570K 3.4GHzCorsair Vengeance 8GB (2 x 4GB) DDR3-1600EVGA GTX 660Ti 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows Ultimate x64
CPU
Intel Core i5-3570K 3.4GHz
Motherboard
Gigabyte GA-Z77X-UD3H
Memory
Corsair Vengeance 8GB (2 x 4GB) DDR3-1600
Graphics Card(s)
EVGA GTX 660Ti 2GB
Monitor(s) Displays
HP 2311x
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM
PSU
NZXT HALE82 750W ATX12V / EPS12V
Case
NZXT Phantom 410 (Black) ATX Mid Tower
Keyboard
Razer Lycosa Mirror Edition
Mouse
Razer Deathadder Re-spawn
Internet Speed
5Mbp/s - 20 Mbp/s
Antivirus
Microsoft Security Essentials + Malwarebytes
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Just tried that, when it comes up Windows is Loading Files it freezes and I have to restart again.
 

My Computer My Computer

At a glance

Windows Ultimate x64Intel Core i5-3570K 3.4GHzCorsair Vengeance 8GB (2 x 4GB) DDR3-1600EVGA GTX 660Ti 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows Ultimate x64
CPU
Intel Core i5-3570K 3.4GHz
Motherboard
Gigabyte GA-Z77X-UD3H
Memory
Corsair Vengeance 8GB (2 x 4GB) DDR3-1600
Graphics Card(s)
EVGA GTX 660Ti 2GB
Monitor(s) Displays
HP 2311x
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM
PSU
NZXT HALE82 750W ATX12V / EPS12V
Case
NZXT Phantom 410 (Black) ATX Mid Tower
Keyboard
Razer Lycosa Mirror Edition
Mouse
Razer Deathadder Re-spawn
Internet Speed
5Mbp/s - 20 Mbp/s
Antivirus
Microsoft Security Essentials + Malwarebytes
Browser
Google Chrome
Try uninstalling all nvidia drivers before changing cards
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 sp1Intel i5 4590 Haswell refresh 3.30GHz(3.7GHz ...G.Skill Ripjaws F3-12800CL9D-8GBRL 16GB (4x4G...Gigabyte GeForce GT 740 4GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom 2014 Upgrade.
OS
Windows 7 Ultimate x64 sp1
CPU
Intel i5 4590 Haswell refresh 3.30GHz(3.7GHz Turbo) Quad.
Motherboard
Gigabyte GA-H97-HD3 LGA 1150
Memory
G.Skill Ripjaws F3-12800CL9D-8GBRL 16GB (4x4GB) (1600MHz)
Graphics Card(s)
Gigabyte GeForce GT 740 4GB
Sound Card
Onboard. Realtek High Definition Audio
Monitor(s) Displays
Asus VW266H x 2
Screen Resolution
1920x1200 @ 60Hz
Hard Drives
Samsung 840 EVO 120GB SSD /
Samsung 850 Pro Series 1TB SSD x 2 /
Western Digital WD Black 1TB /
Western Digital VelociRaptor 150 GB.
PSU
Corsair 650 hx modular
Case
Cooler Master
Cooling
3x fans
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech Performance Mouse MX
Internet Speed
Cable Broadband 100mbs/D, 2mbs/U
Antivirus
MSE, Malwarebytes, AdwCleaner, SUPERAntiSpyware
Browser
Mozilla Firefox, Google Chrome
Other Info
1GB DataRam
Found the problem, BIOS was in update F11 so I read up and found that update F16 improved VGA compatibility so I downloaded and installed update F18 and that fixed all my problems.
 

My Computer My Computer

At a glance

Windows Ultimate x64Intel Core i5-3570K 3.4GHzCorsair Vengeance 8GB (2 x 4GB) DDR3-1600EVGA GTX 660Ti 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows Ultimate x64
CPU
Intel Core i5-3570K 3.4GHz
Motherboard
Gigabyte GA-Z77X-UD3H
Memory
Corsair Vengeance 8GB (2 x 4GB) DDR3-1600
Graphics Card(s)
EVGA GTX 660Ti 2GB
Monitor(s) Displays
HP 2311x
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 1TB 3.5" 7200RPM
PSU
NZXT HALE82 750W ATX12V / EPS12V
Case
NZXT Phantom 410 (Black) ATX Mid Tower
Keyboard
Razer Lycosa Mirror Edition
Mouse
Razer Deathadder Re-spawn
Internet Speed
5Mbp/s - 20 Mbp/s
Antivirus
Microsoft Security Essentials + Malwarebytes
Browser
Google Chrome
Back
Top