Solved No boot after power outage - what now?

RogerR

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Wife computer. Power surge followed by outage. Both the other computers in the room restarted fine. Hers..not so much. Checked cables etc but no power up from the system at all. Then when I disconnected the external USB hub, the computer sprang to life and booted all the way through to windows.

So far so good. Now, one case fan was making a noise like a bad bearing, so I exited windows through the normal shutdown procedure. Disconnected the bad fan and on restart ... crickets!

I have;

  • disconnected all the peripherals except monitor, USB keyboard
  • cleared CMOS
  • removed and reset CMOS battery just to be sure
  • vacuumed out the dust bunnies
  • re-checked cables
The system refuses to power at all. No lights, no fans, not even a click.


Since the computer successfully booted once, I think I can rule out most possible dire consequences of a power surge like faults to power supply, HDD, mobo, magic smoke etc.



Ideas please!
 

My Computer My Computer

At a glance

7 x64 UltimateAMD Ryzen 516GB DDR4Radeon R7 360
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
hi I would not rule out the power supply. if you can I would take power supply from another computer and try it again.
 

My Computer My Computer

At a glance

win 10
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
the power surge appears to have affected things given that you had to disconnect the usb hub, and also that a fan became noisy, meaning its acting overvolted. My guess is your power supply is fried. When a power supply goes bad sometimes it just dies, but other times it produces wildly varying voltages. That's what I thought of when you mentioned your fan. If you are up for the effort, swap in a different power supply and see if it boots up. If not, the motherboard is probably toast.
 

My Computer My Computer

At a glance

Win7 pro x64stock i7 7700kCorsair Vengeance LPX 16GB (2x8GB) DDR4 @ 320...integrated Intel HD 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
diy
OS
Win7 pro x64
CPU
stock i7 7700k
Motherboard
Gigabyte Z270N-WIFI mini-ITX
Memory
Corsair Vengeance LPX 16GB (2x8GB) DDR4 @ 3200MHz
Graphics Card(s)
integrated Intel HD 630
Sound Card
onboard Realtek ALC1220
Monitor(s) Displays
two vertically mounted samsung 55" 4k un55mu8000
Screen Resolution
1920x1280
Hard Drives
256GB Samsung EVO 960 M.2 pci-e NVMe SSD
PSU
SilverStone Nightjar ST45NF 450Watt Fanless
Case
No case. Motherboard is mounted directly onto power supply
Cooling
Evercool low profile 815EP with Panaflow 12L fan at 7v
Keyboard
Ortek MCK-86 mini
Mouse
Belkin 5-button USB
Internet Speed
spectrum 400mbps
Good call. It was in fact the power supply. Sadly, the new Antec 500W Earthwatts. :(

Anyway, I popped an old junker in there and it booted right up. I'll just be thankful it didn't take out the mobo I guess!
 

My Computer My Computer

At a glance

7 x64 UltimateAMD Ryzen 516GB DDR4Radeon R7 360
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
yeah it could of been worse
 

My Computer My Computer

At a glance

win 10
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
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