No Internet Access on wireless network

Max123

New member
Local time
10:09 PM
Messages
4
I'm usin HP 630 laptop with Win 7 Home Basic OS, and I have trouble connecting to a wireless network, in fact I can connect to a network but I dont have internet access, I'm using TP-LINK (TD-W8901GB (Annex B)) router.
Does anyone know how to fix this?
 

My Computer

Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Basic x32
CPU
ntel® Core™2 Duo Processor T6670 2.20 GHz
Memory
2 GB SDRAM RAM
Hard Drives
320GB
Hi Max123,

You may refresh your wireless profiles stored by deleting all of them, then try again to reconnect to your own SSID make sure to type in the correct network encryption.
An option is to manually add SSID:
How to Connect to Hidden Wireless Networks | 7 Tutorials

Test your connection after. If that didn't help at all please provide an ipconfig /all output.
Click on the Start Menu search box area type cmd, right click on cmd see at the top, and click on Run as Administrator. From the command prompt (black screen), Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
That didnt worked for me.
Here you go a txt file you wanted, its in attachments!
Thanks for helping.
 

Attachments

My Computer

Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Basic x32
CPU
ntel® Core™2 Duo Processor T6670 2.20 GHz
Memory
2 GB SDRAM RAM
Hard Drives
320GB
Is your wired connection working?

Is is possible to get another ipconfig /all output from a working computer for comparison?
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Yes, my boardband connection is working on a PC, and laptop, but I cant make wireless internet access on my laptop...
I will send you now ipconfig from my PC, im using win XP OS on it... I hope it will help!
Thanks again.
 

Attachments

My Computer

Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Basic x32
CPU
ntel® Core™2 Duo Processor T6670 2.20 GHz
Memory
2 GB SDRAM RAM
Hard Drives
320GB
@Max123, please go through the modem manual on setting up the wireless network.

In the LAN IP Setup page you should be able to check a settiing "use Router as DHCP Server" That should assign an IP address to your laptop to connect to the internet.
 

My Computer

OS
Windows 7 Home Premium 32 bit
Just to verify, this output is from the problematic computer, however you are not able to wireless connect.
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 74-DE-2B-06-61-9D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.101.155.203(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.224.0
Lease Obtained. . . . . . . . . . : Thursday, December 15, 2011 6:08:15 PM
Lease Expires . . . . . . . . . . : Thursday, December 22, 2011 6:08:15 PM
Default Gateway . . . . . . . . . : 10.101.128.1
DHCP Server . . . . . . . . . . . : 10.120.1.166
DNS Servers . . . . . . . . . . . : 10.120.1.6
10.120.1.7
NetBIOS over Tcpip. . . . . . . . : Enabled

This output from a working computer has a totally different subnet from the non-working computer. Where did you connect this to? From the same Router or Modem?
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-13-8F-59-55-8A
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Yes... I connected my laptop, and PC to same modem/router... Is that sirious problem? How to solve that?
 

My Computer

Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Basic x32
CPU
ntel® Core™2 Duo Processor T6670 2.20 GHz
Memory
2 GB SDRAM RAM
Hard Drives
320GB
The 192.168.X.X is a Private IP and should be correct, however it is showing that it's assigned a Fixed IP. The output from the problematic computer has DHCP enabled.

I wonder if you're connected to a different Wi-Fi connection (perhaps from your neighbor) and not from your own SSID? Do you have another WAP (Wireless Access Point) in your home?

Can you try changing the Wireless setting to a Static IP on the problematic computer?
Please follow this guide on how to do this, make sure to choose the Wireless setting and not the LAN.
Assign the following Addresses manually. If 192.168.1.5 is being used, change it to the next one which is a 6, 7 or 8.

IP Address. . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1

Please give us an update.
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Hi,
10 easy steps to solve your problem:

1. Restart router and wait cca. 5 mins while router boot's up again
2. delete network profile on your comp
3. uninstall wireless adapter driver
4. reinsert wireless adapter (using wireless button or USB key)
5. install original driver for your wireless adapter
6 reboot your computer
7. in network and sharing center>manage adapter settings right click on your adapter icon and apply setting from 2xg's post or use these settings:
*********************************
IP Address. . . . . . . 192.168.1.200
Subnet Mask . . . . . 255.255.255.0
Default Gateway . . .192.168.1.1
DNS Servers:
Primary: 4.2.2.2
Secondary: 192.168.1.1
*********************************
8. shut down your protection components (AV,Firewall...)
5. manualy create network profile in network and sharing center>setup new conneciton or network>manualy connect to wireless network.
9. connect
10. turn back on your protections components (AV,Firewall...)

now should work just fine :D

if you're still having problems after all then:
1. shut down your protection components (AV,Firewall...)
2. troubleshoot network using network troubleshooter
3. turn back on your protections components (AV,Firewall...)

cheers!
codekiddy
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Toshiba Satelite P300D 13J (Short model No: PSPDCE)
OS
Windows 7 Enterprise x64 SP1 Version 6.1 Build 7601
CPU
x64bit AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-82
Memory
4096 (2048 + 2048) MB, DDR2 RAM (800 MHz), max 8,192 MB
Graphics Card(s)
ATI Mobility Radeon™ HD 3650+HyperMemory™(512MB VRAM+2302MB)
Sound Card
Manufacturer: harman/kardon
Monitor(s) Displays
Generic PnP Monitor (MONITOR\LPLA101)
Screen Resolution
1440 x 900 (19" LCD)
Hard Drives
HDD1: TOSHIBA MK3252GSX ATA Device (IDE 320 GB 5,400 o/min) ,
HDD2: Msft Virtual Disk SCSI Disk Device (Virtual Hard Drive),
HDD3: TOSHIBA MK3263GSX USB Device (USB Mobile HDD) (TakeMS MemLine)
PSU
Batery: technology : lithium-ion
Cooling
integrated cooler + 3x external cooler
Keyboard
USB Logitech S520
Mouse
USB Logitech S520
Internet Speed
WAN: 7,2 Mbit/sec, WLAN: 54 Mbit/sec + Bluetooth®
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