no internet

[darkpt]

realtek driver is installed, done
now i tried to install modem driver, is aks me if i want to remove, i said yes, and it gave me an error saying "NetRCAcm has been removed before" , and i rebooted pc and error still everytime i try to install modem drivers.

 

[myzr7]

Hello darkpt. Sorry this is not working for you. Did you set the compatibility for your modem drivers to xp?

 

[zigzag3143]

i did that, but i dont know how to install it, the only .exe files i vlivk on them and it ask if i want ro remove cable modem

You need to click on the one thats right for your system. not the file that starts with a "u".

Ken

 

[darkpt]

yes i did, but still giving same error

 

[zigzag3143]

yes i did, but still giving same error

which file did you launch?

You need to click on the one thats right for your system. not the file that starts with a "u".
Ken

You may need to un-install whatever driver is there first

Ken

 

[darkpt]

the one i launch is - RmCable - , and it ask me to remove the driver also, and i click ok, and than it gives the error

 

[zigzag3143]

the one i launch is - RmCable - , and it ask me to remove the driver also, and i click ok, and than it gives the error

go into device manager and find the modem and un-install from there.

Ken

 

[darkpt]

driver not there

 

[Kari]

the one i launch is - RmCable - , and it ask me to remove the driver also, and i click ok, and than it gives the error

I´m happy you finally succeeded with Realtek drivers.

I downloaded this Thomson modem driver and tested. RmCable is for uninstalling Thomson drivers. Install file is RCAUSBCM.inf. It is a INF-file, meaning you install it by choosing "Install" from context (right click) menu. First, unzip driver files to a folder and then inside this folder right click the mentioned INF-file and choose "Install".

You could also try this method:

1. Unzip modem driver packet you downloaded (Thomson_V2.2.5.zip)
2. Extract files to a folder, for example C:\Thomson
3. Open Device Manager
4. Double click "Network adapters"
5. Right click your Thomson modem, choose "Update driver software"
6. Choose "Browse my computer for driver software"
7. Insert the name of the folder where you unzipped drivers. You can also click browse and choose folder from there.


Windows should now install drivers for your cable modem.

Kari

 

[darkpt]

i tried right click and install , and i got a error saying "the selected inf file doesnt suport this instalation method" , ( something like that, i got the error in portuguese )

than i tried on device manager, but cant find network adapter

 

[zigzag3143]

i tried right click and install , and i got a error saying "the selected inf file doesnt suport this instalation method" , ( something like that, i got the error in portuguese )

than i tried on device manager, but cant find network adapter

Are there any "unkown" device with a yellow triangle in deveice manager?

Ken

 

[darkpt]

yeap 4

 

[zigzag3143]

yeap 4

could you use the snipping tool (type snipping tool in search) and upload a snip of your dev mgr?

Ken

 

[myzr7]

i tried right click and install , and i got a error saying "the selected inf file doesnt suport this instalation method" , ( something like that, i got the error in portuguese )

than i tried on device manager, but cant find network adapter

If you are connected from your modem by usb cable and not rj45 nic cable then you will need to concentrate on the modem drivers. A network card driver does no good if you are not connected to it. Can you post a picture of your device manager for us. good luck to you.

 

[darkpt]

sry, its in portuguese

 

[Kari]

Desconhecido = unknown, I´ll bet it is one of these two unknown devices. I really hope Ken or myzr7 or somebody else can find you a solution, I have no more ideas. Maybe you could try the method I described here, just right click one of the unknown devices and follow the "Update driver software" procedure.

Our rig specs are so similar I was sure I could help you, now I´m feeling I might only confuse you some more. Sorry and good luck.

 

[zigzag3143]

Try This

Un-install all the unknown devices. then try installing the correct one.

k

 

[darkpt]

i tried that, but on the uknown devices says that windows couldnt install it,
and i appreciate ur help and everyone else

 

[darkpt]

Try This

Un-install all the unknown devices. then try installing the correct one.

k

ok i will

 

[zigzag3143]

i tried that, but on the uknown devices says that windows couldnt install it,
and i appreciate ur help and everyone else

OK so you ininstalled all the unknowns and now there are no unknowns in device manager right? could you show us a snip?

Ken