No line input in Realtec HD audio (and it's not hidden)

ChrisH176

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Until a couple of weeks ago, I could record sound/music off the internet, using a program called Steinberg Clean, which I've used for years. I recently downloaded Nero 9, and Audacity. (Both have been subsequently uninstalled).

Trying to record in Audacity, I noticed that there was no sound level. This lead me to the discovery that the line input had disappeared.
I've tried the usual 'Right click the plain area' stuff, also tried 'Update driver' and also uninstalled the driver, reinstalling using
a) IOBit driver booster,
b) the latest driver from the Sony website, and
c) the latest driver from Realtec, all to no avail.

I have a Sony Vaio laptop running Windows 7 Home Premium, 64bit, with 8 Gb memory.
CPU
Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
Sound Card:
(1) Bluetooth Audio Device
(2) AMD High Definition Audio Device
(3) Realtek High Definition Audio

The system was re-installed a few weeks ago, but the line input was definitely working afterwards.

My suspicion is that either
a) there's some confusion between the sound cards, or
b) some internal setting/parameter has been changed, but I'm no techie and wouldn't know where to start looking.

Any bright ideas, please?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz8.00 GBAMD Radeon HD 7550M/7650M Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
Motherboard
Sony Corporation VAIO
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 7550M/7650M Graphics
Hard Drives
TOSHIBA MK5059GSXPW
Antivirus
AVG Free
Browser
Firefox
To record audio Audacity defaults to "Stereo Mix" (may be labeled System Mix) as the default Recording Device. Stereo Mix is also needed to record audio from the Internet. Otherwise to record audio from the internet a special program (as you have used) is needed.

"Line input" is a physical input and there should be a jack (usually Blue color) for the "Line In". "Line In" is not for internet audio. However, many laptops do not have a separate "line in". Some only have "Mic" input and some have a combination Mic/Line IN jack.

Check the Sound Panel/Recording Section to see if you have Stereo Mix. If it is not shown, RIGHT click in a blank space in the recording panel and check to Show Disabled Devices and Disconnected Devices. Stereo Mix should then appear and you can set it as the default recording device. On a few PC's manufacturers have disabled this function (in response to Digital Rights Management) and if that is the case you will not be able to enable it.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Thank you for your reply. It does look as though the manufacturer (Sony, who are the motherboard manufacturer) have disabled the facility. It is definitely not 'hidden' and I have installed the latest Realtec codec driver to no avail.

Presumably, there is no way round this. Am I right?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz8.00 GBAMD Radeon HD 7550M/7650M Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
Motherboard
Sony Corporation VAIO
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 7550M/7650M Graphics
Hard Drives
TOSHIBA MK5059GSXPW
Antivirus
AVG Free
Browser
Firefox
No way that I know of, except a third party application. I have the same problem with a Toshiba laptop. I've seen other posts on computer forums of this problem so we are not alone.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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