No login screen on boot, Windows 7 Home Premium

[kschoenenberger]

When I turn on the computer, I get a blue, wispy screen and a pointer.

I have read all the posts regarding this problem. I don't think anyone figured it out without formatting their hard drive.

I have created a recovery disc (which is now stuck in the DVD drive b/c I can't eject). Booting from the dvd drive, I can get to the first box of the repair "wizard" to select language and country screen, then it takes me back to the blue, wispy background with a large white mouse pointer.

Safe mode results in the same screen.

F10 on boot gets the windows error recovery screen. When I launch startup repair, it loads files, and takes me back to the blue wispy screen.

All F keys eventually in the blue screen.


I don't have any other Windows DVD/CDs.

I have never posted on a forum, so please forgive my lack of decorum. I'm trying

 

[ascomputers]

Hi new member. welcome to the forums.

can you please supply model spec. are we discussing a desktop or a laptop in this situation?

from the information that you have supplied you may be experiencing a hard drive failure.

so worst case scenario would be replacement hard drive and then new install of windows 7. I take it you have the product key?

 

[kschoenenberger]

Thank you. This is a Dell Studio 15 laptop running Windows 7 Home premium.

 

[kschoenenberger]

Yes on the product key if it's under the battery.

 

[ascomputers]

how old is the laptop?

considered SSD upgrade time? might be worth the investment.. and give you some extra years out of it.

http://www.newegg.ca/Product/Product.aspx?Item=N82E16820239046