No sound coming from speakers/headphones

[Connor234]

Hi everyone, I bought a new computer recently and the sound doesn't seem to be working. I've tried updating the drivers, restarting the PC, downloading Windows Updates and none of them seem to work.

If anyone has a fix for this I'd be very grateful.

 

[Debbie B]

Hi Connor234,

Welcome to Seven Forums.

You can follow the troubleshootings steps mentioned on: No sound in Windows - Microsoft Windows Help

Keep us posted

 

[AddRAM]

Go into control panel>sound and make sure your audio output device is chosen correctly. I`m assuming you have only 1 audio output in the back of your case ? Do you have a volume icon on the taskbar ? Is everything ok in sound in device manager ?

 

[Connor234]

Hi Connor234,

Welcome to Seven Forums.

You can follow the troubleshootings steps mentioned on: No sound in Windows - Microsoft Windows Help

Keep us posted

Tried all that, nothing worked.

 

[Connor234]

Go into control panel>sound and make sure your audio output device is chosen correctly. I`m assuming you have only 1 audio output in the back of your case ? Do you have a volume icon on the taskbar ? Is everything ok in sound in device manager ?

Everything seems to be fine in the Sound in Device Manager. And yes, I do have a volume icon in the taskbar.

 

[AddRAM]

Speakers are plugged into the green port and turned on ?

Windows volume icon turned up to full ?

 

[Connor234]

Speakers are plugged into the green port and turned on ?

Windows volume icon turned up to full ?

Yes and yes.

 

[AddRAM]

Did you go into the control panel and check the sound ?

As my 1st pic shows.

 

[Connor234]

Did you go into the control panel and check the sound ?

As my 1st pic shows.

Wait, should a headphone icon be showing up or something?

 

[AddRAM]

Yes, just like my pic, if you have a headphone jack in the front of the pc.

 

[Connor234]

Yes, just like my pic, if you have a headphone jack in the front of the pc.

There's no jack on the front of the PC only the back and on the top.

 

[AddRAM]

Front, top where ever. Where do you have the speakers plugged in ?

 

[Connor234]

Front, top where ever. Where do you have the speakers plugged in ?

In the back. In the green port.

 

[AddRAM]

Then your audio output device should be checked green as mine is. If that doesn`t work, that`s all I got for ya.

Highlite it, click configure and test, still nothing ?

Click properties and make sure it says: use this device.

 

[Connor234]

Then your audio output device should be checked green as mine is. If that doesn`t work, that`s all I got for ya.

Highlite it, click configure and test, still nothing ?

Damn, well thanks for all your help anyway.
Still nothing.

 

[AddRAM]

Stupid question... are these speakers powered ? Do you have them plugged into the outlet ?

 

[Connor234]

Stupid question... are these speakers powered ? Do you have them plugged into the outlet ?

Nope, they aren't powered.

 

[Connor234]

Okay, I grabbed another pair of speakers and they're powered but they still don't seem to be working.