Solved No sound from onboard audio (Realtek High Defition Audio)

RaviR

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Hey Guys,

So here it goes, I normally have my Logitech z-5500 speakers connected to the onboard sound output (green,yellow and black) as well as my Plantronics 780 connected to the front panel USB port. I used to be able to play music through any one without any problems, just had to select which one I wanted as my default playback device.

Now my problem is, I get audio fine through the 780, but I get no sound what so ever from any of the onboard ports. I have searched online for hours trying all the suggested solutions(check below) but I'm hoping its not a device failure =(

What's weird is that just like all other posts I've read, when I plug anything into the onboard jacks I get the speakers as connected and the audio level moves with sound..but I get no output from my speakers.


What I have tested:

1) removing and reinstalling audio drivers from Asus website. - no luck
2) trying a headphone in the different jacks to see if any would give audio - no luck
3) went into the BIOS made sure I was up to date and the sound device was enabled - no luck


I can post screenshots of anything that may help in trying to resolve this problem and would appreciate anyone assisting me.


Thank you.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz8.00 GBNVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
(1) USB Audio Device (2) High Definition Audio Device (3
Screen Resolution
1360 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT128M4SSD2 ATA Device (2) WDC WD1002FAEX-00Z3A0 ATA Device (3) WDC WD10EZEX-22BN5A0 ATA Device
PSU
Corsair Enthusiast Series TX650M
Case
NZXT Phantom 410
Cooling
Cooler Master Hyper 212 EVO
Keyboard
Logitech HID-Compliant Keyboard
Mouse
Logitech HID-compliant MX320 Laser Mouse
Ravir mate do yourself a favour and install a sound card I have the exact same board and I fitted an Asus Xonar DG after spending a load of time trying to make sense of the Asus site, RealTek site and the Windows feature which are all a crock of crap.
The GUI for the Xonar card is great for sound (up to 7:1 support) and effects and mixing. Best of all it is cheap. I have them in three of my machines and would not be bothered with the onboard rubbish. Sound Cards and Digital-to-Analog Converters - Xonar DG - ASUS
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Ah I figured it may have been the board itself. I will look into the sound card then. BTW is there anything else I can test or try again before I go ahead with the sound card? I hope it fits with my GTX 660 tho.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz8.00 GBNVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
(1) USB Audio Device (2) High Definition Audio Device (3
Screen Resolution
1360 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT128M4SSD2 ATA Device (2) WDC WD1002FAEX-00Z3A0 ATA Device (3) WDC WD10EZEX-22BN5A0 ATA Device
PSU
Corsair Enthusiast Series TX650M
Case
NZXT Phantom 410
Cooling
Cooler Master Hyper 212 EVO
Keyboard
Logitech HID-Compliant Keyboard
Mouse
Logitech HID-compliant MX320 Laser Mouse
Is there any noticeable difference between a PCI and a PCI-E sound card? I saw this card and if the other PCI card can't fit, I was thinking I could get the PCI-E version instead.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz8.00 GBNVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
(1) USB Audio Device (2) High Definition Audio Device (3
Screen Resolution
1360 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT128M4SSD2 ATA Device (2) WDC WD1002FAEX-00Z3A0 ATA Device (3) WDC WD10EZEX-22BN5A0 ATA Device
PSU
Corsair Enthusiast Series TX650M
Case
NZXT Phantom 410
Cooling
Cooler Master Hyper 212 EVO
Keyboard
Logitech HID-Compliant Keyboard
Mouse
Logitech HID-compliant MX320 Laser Mouse
No mate I have a GTX 650i GPU in with the Xonar and as long as you have one slot available and I put mine in a slot one slot away from the GPU only for heat reasons though. Mne isa full ATX board though if it is a micro ATX then it might be a squeeze.

Please let me know how you go because to me it is a no brainer.
John:)
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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