No sound from speakers or headphones, computer shows them as unplugged

[xavierthepax]

Hello.

The audio from my computer completely went dead when I turned it on. The speaker icon shows the symbol with the 'X' on it and after clicking it and going through the troubleshooter it can detect no problem. I tried updating the drivers through the HP website, and uninstall/reinstalled them but it still doesn't work. I even tried rolling back the computer to a restore point but that didn't work either.

The speakers are built into my monitor and is connected through a normal audio jack (not HDMI). I normally use my headphones through a jack built into the front of the tower.

My computer is a hp Pavillion Elite m9400f, Windows 7 Ultimate 64X (It also has a ATI HD Radeon 5770 graphics card; but I'm not sure if it's relevant to what might be causing this problem)

Any and all help would be much appreciated. Thanks!

- Xavier

 

[Lemur]

You can try going to your device manager. Right click the audio device and select disable. Wait a minute, then right click again and select enable. See if this works for you.

 

[xavierthepax]

You can try going to your device manager. Right click the audio device and select disable. Wait a minute, then right click again and select enable. See if this works for you.

Hi Lemur,

I tried as you suggested, but no luck.

-Xavier