Solved No sound on my desktop

[Retiredbill]

I have a desktop running Win 7 home premium, 64 bit. Recently my sound stopped working. I have a pair of external speakers that are turned on with the volume turned up. I haven't made any changes to the settings. I checked the speaker icon in the task bar and it shows the volume turned to max and not muted. When I try to play music in the CD/DVD player I get the window showing the music playing but no sound. I cannot get any sound on audio emails or the internet. Any suggestions?

 

[fireberd]

Go to the Control Panel/Hardware and Sound and finally the Sound Panel, playback section. The "Speakers" should be set as the default playback device. This is the first step.

 

[Retiredbill]

The spekers are listed as the default device. I also tried playing a digital recording using Audcity and it did not wotk either. Also when I turn on my backup drive, I don't the get usual sound when it starts.

 

[fireberd]

Check the Device Manager. The Sound device will either have an error code or it will be shown as working OK. If it has an error code post back with what it is. If it shows as working OK, RIGHT click on the entry for the sound device and then LEFT click "Uninstall". DO NOT check the box to also uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes most Windows corruption problems and hopefully will fix your problem.

 

[Retiredbill]

The Device Manager said the audio devices were working properly so I uninstalled them anyway. I restarted the computer and the the problem still exists. During restart, the audio devices were installed.

 

[fireberd]

Please post a screen shot of the Device Manager, Sound section and another of the Sound Panel, Playback .

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Retiredbill]

I've uploaded 2 screen shots. I couldn't locate the second one you mentioned. Is the second one the correct one? If not give me more detail on how to locate it.

 

[fireberd]

The Sound Panel, Playback section is accessed from Start/Control Panel/Hardware and Sound.
The "Speakers" should be set as the default playback device.

 

[Retiredbill]

The speakers are the default device and have been.

 

[fireberd]

You can test the speakers in that panel. Click on the Speakers to highlight the device and then Click on the Configure button. You can set the type of speakers and test them there.

One other thought, can you test the speakers on a different system to make sure they work. Or using headset to see if you get sound with the headset.

 

[Retiredbill]

My speaker window looks like the one shown. I double-clicked on the speaker icon and checked the contents. It said it was working properly. I tried one other thing. I went to Windows sounds page and enabled sounds that have been disabled such as the Windows startup sound. It offers a test feature and I didn't get any sound. I also tried turning on my external backup drive and I do not get the familiar beep although the drive is recognized and I can use it.

 

[fireberd]

But, you didn't follow my instructions and test the speakers using the "Configure" button.

Assuming your speakers are still connected to the PC correctly and have power, Step #1 is to test the speakers vial the Configure button in the panel I've shown. There is no need to try anything else until you verify whether the speakers work with the test.

Exactly what speakers do you have? Are they connected via a 3.5mm (1/8") stereo plug to the GREEN speaker jack on the PC? AND have a separate power connection for the speakers?

 

[djbillyd]

Dude, I have the same problem with Windows 7 Ultimate 32 bit. It's my nephew's rig, and he has to blow up some sounds. But this thing won't even grunt.

I installed 7 Ultimate as an upgrade from XP when that went south, and it hasn't uttered a sound since. And I can't remember if it was actually working when I brought it in here to do the upgrade.

I've done all of the basic troubleshooting, and it still doesn't make a sound(sic)...
All of my settings are correct, all of the usual indicators are there. Speaker appears to be functioning. Device Mgr properties says it is working properly. I'd hate to reinstall this stuff. I just got ALL of the updates done! And oh, yeah, the computer manufacturer (COMPAQ) says it was shipped with an AC'97 Audio driver. I downloaded that after I didn't get anywhere with the Realtek HD Audio driver. I've installed, and uninstalled, this thing six times, to no avail!
Where's Brink? He probably has the answer...

 

[Retiredbill]

The speakers have a separate power supply and are connected to the computer via the green jack. I used the configure routine and ran a test of the speakers with no sound from either the left or right speaker. I then turned the volume on the speakers to max (the volume was turned down to min, I don't know how or why). It now works!!! DUH!! DUH!! My mind must be in a pause state. Thanks for you help and attention.

 

[fireberd]

Bill, not a problem. Its fixed...

 

[fireberd]

djbillyd, please start a new thread, not hijack an existing thread that is closed.

 

[djbillyd]

I was directed to this thread by the search engine in the forum. I have the same sound problem. I apologize for "hijacking" your thread. I am just looking for the solution.

Again dude, I sincerely apologize. Geez...

 

[melen001]

Try this...... Maybe the volume in the mixer is all the ways down like you see it here....... SORRY, just noticed that the issue is resolved..........

 

[Retiredbill]

Hi djbillyd; No apology necessary. If what you found, helps, good.