Solved No sound via SB Audigy LS through amp. Headphones work fine.

samstev

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I've connected up an amp using auxiliary to my PC using RCA to the OUT (green) port in the back of my soundcard (SB Audigy LS).
I also have a pair of Corsair Vengeance wireless headphones connected via USB.
And lastly I have a Logitech webcam with built in microphone connected via USB.
I'm running Win7 Ultimate x64.

I get sound through the headphones fine and the built-in mic also works fine. I don't use the mic on the webcam but in the Sound\Playback Devices dialogue box, under the Recording tab I cab see it responding when I talk.

But, no matter what I do I cannot get any sound from the soundcard out to my amp. I've disabled the onboard Realtek drivers. I've changed the default speakers to the Audigy wherever I can find a setting. I looked in the BIOS (found nothing). I unplugged both the headphones and webcam, rebooted, still nothing.

I've previously had this machine plugged into an amp without a problem. I did rebuild the whole machine relatively recently and reinstalled everything. It has not been plugged into an amp for quite some time (the old amp died) but it's always just worked before. The amp I'm running is only days new and my CD player and turntable both play fine. I can hear feedback through my speakers as I plug the cable into the soundcard, but once it's in, nothing.

Please does anyone have any suggestions as to what I can try?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64SB Audigy LS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
Graphics Card(s)
SB Audigy LS
First, when you use a USB device, the sound card doesn't really come into play.

Do you have a regular headset (not USB) that you can try on the GREEN speaker jack on the SoundBlaster? That would confirm whether there is a problem related to the sound card or if the problem is in the cable or amp.

Check the Device Manager, Sounds section. Is the SoundBlaster listed and does it show working OK or an error?

You could also try the Realtek. I have a recording studio so I'm attuned to audio quality and I find the Realtek is just as good on sound playback as the SoundBlaster's. Although I have high end equipment for recording, I use Realtek for all PC audio.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I mucked about with drivers, did as you suggested with an older pair of headphones, still no joy. Getting annoyed and desperate by this stage, I opened the machine and re-seated the card. That did the trick! Thanks heaps for your help, appreciated.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64SB Audigy LS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
Graphics Card(s)
SB Audigy LS
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