Solved No sound - Windows only showing front jack and not rear jack

[bobsy]

Hi everyone,

I recently reinstalled Windows 7 pro on my PC. Sound was working fine before. Now Windows only shows a front jack in the sound playback device settings. There is no front jack, however, only a rear jack and it is not working. If I play music the levels monitor shows sound playing, but nothing comes out the rear 3.5mm headphones jack. Drivers all claim to be correct and up to date. I tried disabling the "Audio legacy front panel" in BIOS, and left audio set to enabled, to no avail. I attach a screenshot. Any suggestions?

Many thanks for any ideas!

 

[stormy13]

bobsy welcome to the Seven Forums.

You need to install the driver for your sound, as it is currently running on the default Windows audio driver. Can;t tell you what it is you need as you didn't include the make and model of either the computer or motherboard.

 

[bobsy]

Hi stormy13, many thanks for your reply. My PC was custom built and so doesn't have a make. It has an Intel Desktop Board. I can't find a model number written on it, unfortunately. Anyway - Intel has a driver update utility so I will try that and let you know how it goes. My Ethernet connection (also on-board) is also showing up as not working properly in Device Manager. I don't use it so it wasn't bothering me and I hadn't made the connection until now... :huh:

 

[bobsy]

And... bingo! Two problems solved in one go. A whole bunch of drivers needed updating. Moral of the story: Just because Windows says the drivers are up to date, it doesn't mean they are. Many thanks stormy13 for your help. By the way, it turns out I have a DQ57TM board.

 

[stormy13]

You're welcome.

With now knowing what motherboard you have you can also get the audio drivers from here,

http://www.sevenforums.com/sound-audio/3756-latest-realtek-hd-audio-driver-version.html

Maybe evern bookmark this link,

http://downloadcenter.intel.com/Sea...ds&ProductProduct=Intel®+Desktop+Board+DQ57TM

if you ever re-install Windows again as well.