GarySheehan
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I'm running a Dell machine with Windows 7 Home Premium x64 which was an upgrade from the OEM Vista Home Premium that came with the system.
Had an issue recently where after an overnight automatic update, the video driver seemed to be screwed up and since it has said that my copy of windows is not genuine. I've tried a system restore and regardless of the restore point I choose it fails.
Here is info from MGADiag report.
Any help would be greatly appreciated.
Thanks!
Gary
Had an issue recently where after an overnight automatic update, the video driver seemed to be screwed up and since it has said that my copy of windows is not genuine. I've tried a system restore and regardless of the restore point I choose it fails.
Here is info from MGADiag report.
Any help would be greatly appreciated.
Thanks!
Gary
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P7KJQ-RR627-WDKCC
Windows Product Key Hash: ShVCZIJx+3BWFwxzEd9hu8QT2zo=
Windows Product ID: 00359-OEM-8882252-36478
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F279ECA6-823F-468F-9234-FB639D3ADC4D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppcext.dll[Hr = 0x800b0100]
File Mismatch: C:\Windows\system32\slcext.dll[Hr = 0x800b0100]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F279ECA6-823F-468F-9234-FB639D3ADC4D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WDKCC</PKey><PID>00359-OEM-8882252-36478</PID><PIDType>3</PIDType><SID>S-1-5-21-2233163642-1470160561-1101608492</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20091221000000.000000+000</Date></BIOS><HWID>810E3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-536478-02-1033-7600.0000-1872011
Installation ID: 016045606326068466864361379636737284994890293013194163
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WDKCC
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/20/2014 2:33:56 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000240
Event Time Stamp: 7:20:2014 13:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEACrbG4TaLhDQ2+OhlRryCffJRYj3qtz31QFXqgg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL OEMHPET
MCFG DELL OEMMCFG
SLIC DELL FX09
OSFR DELL FX09
OEMB DELL FX09
SSDT DpgPmm CpuPmMy Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Home Premium 64bit
