Not receiving certain emails in Outlook.com

eknirb

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Emails from places like:

TechCrunch...The Onion...Business Insider...DesignTaxi...Katie Couric.com...Daily Picks and Flicks...and The Verge.

So I checked, of course they are NOT blocked, they DO have rules to route them to inbox...

and they never arrive. I should say, I didn't get Couric or Designtaxi for months..then they showed up for like ten days, now they're MIA again.
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit.
Some sites have a bad reputation for sending, what is considered spam,.These sites are blocked by various email services. Do not know if that is you situation, but might be.
 

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oh yeah, did that. others have the same prob.
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit.
Good,
I believe Microsoft hardened the spam filters a bit too much but as always check with the websites for there contact domains to be added to your contacts list,
Not just the site but also there host like godaddy.........
You have can to review the Original source of the email message to get that,
Cheers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Try cleaning up the inbox.

It's not clear how you're using Outlook.com (web client or accessing the server with a Desktop client such as WLM)

If you use the web client:
Try creating one or more Received folders (Gen_News, Biz_News, Ent_News - suggestions)
and move msgs from your inbox to those folders - you might also consider deleting old or time sensitive msgs (Black Friday sales at Staples)
Rules can be created to sort msgs to the respective folders as they come in

If you use a Desktop client:
POP3: configure it to delete msgs if you delete them in the client.
IMAP: this protocol should mimic the web folder configuration.
HTML: can't help you on that one, other than to suggest using a different protocol.

I guess I'll ask the questions:
How do you know that those sites were actually sending eMail during the 'outages'?
Have you checked the source to verify that you're on their distribution list?
The msgs aren't in the Spam folder are they?
.

That's all I have for now.
 

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Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
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AMD Radeon(TM) HD 6520G
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(1) AMD High Definition Audio Device (2) IDT High Definiti
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HP W2072a 20" LCD (1600 x 900) @ 60 Hz
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1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
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ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
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Logitech m320 wireless mouse (bundled with KB)
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15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
I'm using Outlook.com via Chrome- the standard web interface. I know they're sending because they arrive in Yahoo Mail if I use that email address. Not in Spam, not anywhere. They've -never- shown up in Outlook, but they do in Yahoo. As I said, I do have rules to route them properly. My inbox is always clean, so i'm not overlooking them, either.
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit.
When in subject view of all your messages spam or inbox,
Right click the subject and click on view message source
You'll see Received,
Add that domain name to your contacts list example bigcommerce . net
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
I'm using Outlook.com via Chrome- the standard web interface. I know they're sending because they arrive in Yahoo Mail if I use that email address. Not in Spam, not anywhere. They've -never- shown up in Outlook, but they do in Yahoo. As I said, I do have rules to route them properly. My inbox is always clean, so i'm not overlooking them, either.

Thanks.

One other question - is the Outlook.com a new MS account or was it migrated from a previous Hotmail or Live account when MS made the change?

As a test, try running Outlook without the rule set. I'm shooting in the dark here for two reasons
1) I don't know what the rules say (or if there's a bug in Outlook when rules are applied)
2) I don't know more about the way you have Outlook configured (and I'd have to look at my own configuration to compare - being a bit lazy on that one ... sorry 'bout that)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
It's not a new account, had it since July 12 rollout. I've run Outlook with rules, then removed them. Same thing happens. I really have nothing special set up with Outlook.com- I'd consider myself an advanced user. I've also passed on details to a MS Outlook.com manager internally- hope to get an answer soon.
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit.
Thanks and sorry there wasn't a quick fix your could try. Your and my configs would be the same - plain vanilla.

Sounds as though you have the bases covered and it's in Outlook.com's court.

Please report what they tell as far as a resolution - they can look at the system logs and find things that no one outside of Outlook.com could.

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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