Not receiving certain emails in Outlook.com

[eknirb]

Emails from places like:

TechCrunch...The Onion...Business Insider...DesignTaxi...Katie Couric.com...Daily Picks and Flicks...and The Verge.

So I checked, of course they are NOT blocked, they DO have rules to route them to inbox...

and they never arrive. I should say, I didn't get Couric or Designtaxi for months..then they showed up for like ten days, now they're MIA again.

 

[richc46]

Some sites have a bad reputation for sending, what is considered spam,.These sites are blocked by various email services. Do not know if that is you situation, but might be.

 

[ThrashZone]

Hi
If you haven't already you should ask here as well,
Outlook.com - Microsoft Community

 

[eknirb]

oh yeah, did that. others have the same prob.

 

[ThrashZone]

Good,
I believe Microsoft hardened the spam filters a bit too much but as always check with the websites for there contact domains to be added to your contacts list,
Not just the site but also there host like godaddy.........
You have can to review the Original source of the email message to get that,
Cheers.

 

[Slartybart]

Try cleaning up the inbox.

It's not clear how you're using Outlook.com (web client or accessing the server with a Desktop client such as WLM)

If you use the web client:
Try creating one or more Received folders (Gen_News, Biz_News, Ent_News - suggestions)
and move msgs from your inbox to those folders - you might also consider deleting old or time sensitive msgs (Black Friday sales at Staples)
Rules can be created to sort msgs to the respective folders as they come in

If you use a Desktop client:
POP3: configure it to delete msgs if you delete them in the client.
IMAP: this protocol should mimic the web folder configuration.
HTML: can't help you on that one, other than to suggest using a different protocol.

I guess I'll ask the questions:
How do you know that those sites were actually sending eMail during the 'outages'?
Have you checked the source to verify that you're on their distribution list?
The msgs aren't in the Spam folder are they?.

That's all I have for now.

 

[eknirb]

I'm using Outlook.com via Chrome- the standard web interface. I know they're sending because they arrive in Yahoo Mail if I use that email address. Not in Spam, not anywhere. They've -never- shown up in Outlook, but they do in Yahoo. As I said, I do have rules to route them properly. My inbox is always clean, so i'm not overlooking them, either.

 

[ThrashZone]

When in subject view of all your messages spam or inbox,
Right click the subject and click on view message source
You'll see Received,
Add that domain name to your contacts list example bigcommerce . net

 

[Slartybart]

I'm using Outlook.com via Chrome- the standard web interface. I know they're sending because they arrive in Yahoo Mail if I use that email address. Not in Spam, not anywhere. They've -never- shown up in Outlook, but they do in Yahoo. As I said, I do have rules to route them properly. My inbox is always clean, so i'm not overlooking them, either.

Thanks.

One other question - is the Outlook.com a new MS account or was it migrated from a previous Hotmail or Live account when MS made the change?

As a test, try running Outlook without the rule set. I'm shooting in the dark here for two reasons
1) I don't know what the rules say (or if there's a bug in Outlook when rules are applied)
2) I don't know more about the way you have Outlook configured (and I'd have to look at my own configuration to compare - being a bit lazy on that one ... sorry 'bout that)

 

[eknirb]

It's not a new account, had it since July 12 rollout. I've run Outlook with rules, then removed them. Same thing happens. I really have nothing special set up with Outlook.com- I'd consider myself an advanced user. I've also passed on details to a MS Outlook.com manager internally- hope to get an answer soon.

 

[Slartybart]

Thanks and sorry there wasn't a quick fix your could try. Your and my configs would be the same - plain vanilla.

Sounds as though you have the bases covered and it's in Outlook.com's court.

Please report what they tell as far as a resolution - they can look at the system logs and find things that no one outside of Outlook.com could.

Bill
.