Not Supporting Windows7

[tirumandala]

Hi, I have installed Windows 7 enterprise (64-bit operating system) and i have a creative webcam (notebook ultra). When i try to install webcam in my laptop, i am getting message as " The windows operating system running on this computer is not supported by this product" . Please suggest me how can i install Creative webcam (Notebook ultra) with out any issues.

 

[pebbly]

Hi, I have installed Windows 7 enterprise (64-bit operating system) and i have a creative webcam (notebook ultra). When i try to install webcam in my laptop, i am getting message as " The windows operating system running on this computer is not supported by this product" . Please suggest me how can i install Creative webcam (Notebook ultra) with out any issues.

Hi tirumandala, Welcome to the forums , the installation is not working because you are trying to install the 32bit driver you need to find the 64bit version of the driver , If you would be so kind and tell us the webcam model # we may be able to find the proper drivers for you

 

[tirumandala]

Webcam Not Supporting Windows7

Thanks for your prompt reply, Please find my webcam details below.Please let me know which driver i need to install for USB2.0 and WEBCAM.
CREATIVE WEBCAM (NOTEBOOK ULTRA)
MODEL NO : VF0070

 

[pebbly]

Hi tirumandala, here is the latest driver I could find for your webcam Creative Worldwide Support > WebCam Live! Ultra for Notebooks It's the 1st driver on the list, Unfortunately it is only for win vista so needs to be installed in compatibility mode for Vista http://www.sevenforums.com/tutorials/316-compatibility-mode.html If you find you still have problems just post back

 

[tirumandala]

When i try to install the driver suggested by you is not installing and saying it is not supporting current operating system. Please suggest me in this regard.

 

[pebbly]

When i try to install the driver suggested by you is not installing and saying it is not supporting current operating system. Please suggest me in this regard.

Are you installing in compatibility mode ? http://www.sevenforums.com/tutorials/316-compatibility-mode.html

 

[sygnus21]

Make sure you are downloading the Creative WebCam Live!® Ultra (VF0070) Non-WHQL Certified Driver v1.11.02



And use the first Vista for compatibility mode - the should be 3, Vista, Vista SP1, Vista SP2, if the first one doesn't work, try SP1, than SP2



If none of those work then there may not be any drivers for the OS in use

 

[Venths]

Hello Tiru,

If the above instructions didn't work. Just try the following since it worked for my friend.

* If the installation path shows as "C:\Program Files (x86)", then it must be a 32bit driver.
* Now just change the installation path to "C:\Program Files" (which would be the 64bit installation folder).

This should work. Make sure you change the compatibility as informed above, before starting the installation.