notebook blue screen stop 0x000... errors

[ingelmees]

Hi!
I have windows 7 home premium sp1.
notebook crashes every 2-3 hours.
most common error is "stop 0x000000A", but it has shown some other to like "stop 0x00000019 ; stop 0x00000024 ; stop 0x0000003b". I have searched for the solution, but havent found it yet. Sorry if topic like this is allready made. Is there ny solutions or what should i do?

/EDIT
View attachment 235315

 

[koolkat77]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[ingelmees]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

View attachment 235317

 

[koolkat77]

STOP 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Usual causes: Has none

BugCheck 1000007E, {ffffffffc0000005, fffff8800479e412, fffff880032b5528, fffff880032b4d80}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_DEVICE::RemoveCommitment+22 )
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

Troubleshoot Direct X:→ DirectX: Description of the DirectX Diagnostic Tool / How to Troubleshoot Problems with the DirectX Diagnostic Tool | 7 Tutorials

Were there more dumps? The one in your zip file does not seem to be like the ones you're talking about.

Anyway, we'll enable Driver verifier to rule out buggy drivers:
→ http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[ingelmees]

There were more errors but in the morning i had to do system restore, because computed didnt start. I had collected the errors several days ago, but had no time to upload. Today when i looked, the folder was empty.

 

[koolkat77]

Oh okay.
Enable verifier (36 hours) and post all the dumps you get from it.

 

[ingelmees]

Restored pc and got old folder back.
View attachment 235320

 

[koolkat77]

I've seen them. Most of them are 1A, some are 3B, some are 1000007E and one is 50.
None of give a probable cause. So enable verifier and post the dumps you get with them.

STOP 0x0000001A: MEMORY_MANAGEMENT 
Usual causes:  Device driver, memory, kernel
-----------------------------------------------------
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION 
Usual causes:  System service, Device driver, graphics driver, 
memory
----------------------------------------------------
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA 
Usual causes:  Defective hardware (particularly memory - but not just RAM), 
Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS.
----------------------------------------------------
STOP 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M   
Usual causes: NA

May I know if your laptop is under its warranty?

 

[ingelmees]

yes it is.

 

[koolkat77]

OK.

Update the thread with the BSoDs when you have them.

 

[ingelmees]

I enabled verifier and did the same thing like before.
here is the file. View attachment 235484

 

[koolkat77]

Okay..is this a Desktop or a Laptop?
Did you purchase it recently? Is it under its warranty?

 

[ingelmees]

This is laptop and i bought it about month ago. And yes it is under warranty.

 

[koolkat77]

OK.. You're facing these issues since the time you purchased it? Right?

 

[ingelmees]

yes

 

[koolkat77]

OK.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

→ http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
→ Guide to using Memtest86+ - Geeks to Go Forums

Let us know the results

 

[ingelmees]

I think i`ll just take it back to the shop, and let them fix or replace it.

 

[koolkat77]

That's a good decision, go ahead. I actually wanted to say you to take it back first and these tests might void your warranty.

If you have time and remember this thread, come back and let us know if your issues get solved.

Best of luck.