Notification Helper Virus

robinepowell

New member
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I keep seeing this pop up on the bottom right corner of my screen for a "Notification Helper" and Google search shows it a virus. I tried a couple of tricks to get rid of it (not downloading any adware removers) but it didn't seem to work.

I check my Control Panel a few times and it's not the list of installed programs, which would make it easier to uninstall.

Can anyone help me out? I have Windows 7 Home on a Dell computer. Thanks!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dll
OS
Windows 7 Home
Antivirus
Kaspersky
Browser
IE
Is there a notificationhelper.exe process running?
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit SP1
CPU
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz
Motherboard
Dell Inc. 0K42JR
Memory
8.00 GB
Graphics Card(s)
NVIDIA NVS 3100M
Sound Card
(1) NVIDIA High Definition Audio (2) IDT High Definition A
Monitor(s) Displays
1
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
Samsung SSD 840 PRO Series ATA Device
Removing these annoyances requires you to d/l some removal tools as these PIA's tend to latch onto your system & don't like to be removed.

Notification Helper is a malicious website which is used by cyber criminals to promote their remote support services. The Notification Helper bogus pop-up ad will state that you computer is infected and that you need to call their paid support service to remove the infection. This is a bogus claim, and an attempt to make you pay $199 for their “services”.

Have a look at the following page & d/l the recommended removal software. Malwarebytes & AdwCleaner should be able to clean it up for you.

NOTE: When finished installing Malwarebytes, uncheck the box marked "Start free trial" & then launch it & do a full system scan after updating the definitions.

Remove "Notification Helper" pop-up virus (Support Scam)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Hell oh Well
OS
Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
CPU
Intel Core 2 Duo 2.93GHz
Memory
Not much with my ADHD
Graphics Card(s)
ATI Radeon HD 4350
Monitor(s) Displays
24" HDTV/Monitor
Screen Resolution
Blurry after a Scotch or 2
Hard Drives
1 HDD 250 GB, 1 HDD 1 TB, 3 - 1 TB Externals
Case
Don't get on my case...man :D
Cooling
I have an Air Conditioner & Diet Pepsi
Keyboard
Saitek Cyborg
Mouse
10 yr old MS optical mouse that still works
Internet Speed
Never fast enough
Antivirus
Various
Browser
Various
I agree with my fellow dragon, (love zok lol) with the use of MBAM and Adwarecleaner, they are both fantastic tools.

Adwarecleaner should find the registry entries that this bug usually adds, but from reading about this virus and other like it they are usually located in

HKCUSOFTWAREMicrosoftWindowsCurrentVersionInternet Settings{ Notification Helper }
HKCUSOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorerDisallowRun
HKCUSOFTWAREMicrosoftWindowsCurrentVersionRun Regedit32
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentWinlogon”Shell” = “{ Notification Helper }.exe”

Malwarebytes should locate the hidden files (which can be viewed via folder options,) I forget off hand where, but most likely in program files and system 32, but you might want to to search for any keyword "helper" just to be safe.

Also, this may be a good time to learn and embrace the power of System Imaging and here if things go haywire now or in the future. I backup generally weekly, as if malware managed to get on my system, I'd just revert back to the previous image, as some varieties of malware may not be fully removed when you remove them. I don't take chances with removal, I just nuke em:)

Also, be sure to create a restore point before tampering with any of the above suggestions, always a good idea to have an immediate backup in case you delete something
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit SP1
CPU
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz
Motherboard
Dell Inc. 0K42JR
Memory
8.00 GB
Graphics Card(s)
NVIDIA NVS 3100M
Sound Card
(1) NVIDIA High Definition Audio (2) IDT High Definition A
Monitor(s) Displays
1
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
Samsung SSD 840 PRO Series ATA Device
Another program (FREE) that I have had great success with lately finding the malware that seem to hide in the system , is Herd protect . the program scans your files with 68 malware scanners . I like the program .
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro - 64 bit
CPU
Intel i7 2600K
Motherboard
Asus P8P67
Memory
8 Gig ddr3 1600 mhz - viper extreme (Patriot)
Graphics Card(s)
EVGA 980 TI
Monitor(s) Displays
2 - Lg 21" LED , sony 48 " bravia LED
Hard Drives
one - samsung 840 series 465.76 GB SSD
two - wd 2 tB black
one - wd 1.5 tb black
one - wb 1 tb black
PSU
1000 Watt Coolmaster : Silent Pro Gold
Case
antec 1200
Cooling
watercooled
Mouse
logitech wireless
Antivirus
Norton Security 2015
Other Info
powerware 3.1 KVA FERRUPS with 4 - 1000 Amp Deep cycle batteries ...
robinepowell could you explain your reasons for not wanting to download tools needed to remove such problems?

From post #1
(not downloading any adware removers)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
robinepowell could you explain your reasons for not wanting to download tools needed to remove such problems?

From post #1
(not downloading any adware removers)

:ditto:
Sounds like this is a wasted effort :/
We need a willing participant :confused:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Also what "tricks" did you use

I tried a couple of tricks to get rid of it
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit SP1
CPU
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz
Motherboard
Dell Inc. 0K42JR
Memory
8.00 GB
Graphics Card(s)
NVIDIA NVS 3100M
Sound Card
(1) NVIDIA High Definition Audio (2) IDT High Definition A
Monitor(s) Displays
1
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
Samsung SSD 840 PRO Series ATA Device
The tricks I used were ones I found by Googling them. I downloaded AdwCleaner and it removed some. Then I used Herd Protect. That seem to do the trick.

I didn't want to download Adware remover that I found online because I didn't know if they were good or not. Thanks to all of you, I'm pretty sure that this "Notification Helper" is gone, along with other stuff I didn't know I had.

I'll let you know in a few days if everything's good or not. Thank you for all of your help, it's appreciated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dll
OS
Windows 7 Home
Antivirus
Kaspersky
Browser
IE

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I have Kaspersky anti-virus. So far everything's good. :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dll
OS
Windows 7 Home
Antivirus
Kaspersky
Browser
IE
I have had great success with herd protect ...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro - 64 bit
CPU
Intel i7 2600K
Motherboard
Asus P8P67
Memory
8 Gig ddr3 1600 mhz - viper extreme (Patriot)
Graphics Card(s)
EVGA 980 TI
Monitor(s) Displays
2 - Lg 21" LED , sony 48 " bravia LED
Hard Drives
one - samsung 840 series 465.76 GB SSD
two - wd 2 tB black
one - wd 1.5 tb black
one - wb 1 tb black
PSU
1000 Watt Coolmaster : Silent Pro Gold
Case
antec 1200
Cooling
watercooled
Mouse
logitech wireless
Antivirus
Norton Security 2015
Other Info
powerware 3.1 KVA FERRUPS with 4 - 1000 Amp Deep cycle batteries ...
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