Numerous BSOD playing games, recently error 0xd1

lian9

New member
Local time
2:49 AM
Messages
61
Location
USA
Whenever I play games (diablo, amnesia dark descent) my computer will crash after awhile. Sometimes it takes over an hour, other times in 5 mins. I used bluescreenview and it seems like each bsod is slightly different. I'm very overwhelmed with all the possibilities with what could be going wrong, and would greatly appreciate any help :cry:

My computer is a custom build and I built it around 3 weeks ago:
Windows 7 Ultimate 64 bit
This was the original OS on the system, retail, I have not reinstalled it.

I attached to zip folder.

Please help! Let me know if you need more information.
edit: Not overclocking anything

EDIT: UPLOADED CORRECT ZIP FOLDER
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
If the problem is too hard to find:
Since this computer is new, I don't have that much stuff on it, and wouldn't mind just doing a clean install of windows 7 if that would likely fix the issue. Should I consider that?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
I searched around and the advice was to reinstall the graphics card with the most up to date drivers which I did but it crashes just like before, still. Would appreciate it if somebody could take a look thanks.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Hello Lian9 and welcome to Sevenforums.

Sounds very frustrating, let's have a look at a few things.

Process
Your provided dump contains information and errors at SpotGrit.exe. Either it's a process you've been running in the background, or it's something you've opened by any chance.
I would look out for this software, if you ain't familiar with it, it might be Malware. In that case, do a scan with Malwarebytes.

Memory
It's unsure, but many of the dumps we're analyzing can likely be causing memory failures. Do a scan with Memtest86+, to be on the safe side.

Report back for any further help.

Best Regards,
Frederik.
 

My Computer My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
SpotGrit is a purposeful install. I recommend uninstalling SpotGrit as the program is not needed on a modern Win 7 system.

Doubtful that you problem is related to your graphic driver.

I do recommend:
HOW TO USE WINDOWS DEFENDER OFFLINE ON A USB STICK
Windows Defender Offline
· is a free standalone, bootable malware and virus remover from Microsoft.
· performs an offline scan of an infected PC to remove viruses, rootkits and other advanced malware.

Download Windows Defender Offline (about 764 kB)

You will have the choice of downloading the 32bit version (x86) or the 64 bit version (x64).
The link will help you determine whether you are running a 32 bit version or 64 bit version of Windows

NOTE!! You can download and prepare a 32 bit version using a 64 bit version of Windows
NOTE!! You can download and prepare a 64 bit version using a 32bit version of Windows.

You run the 32 bit version on a 32 bit version of Windows.
You run the 64 bit version on a 64 bit version of Windows.

The 32 bit download file name is: mssstool32.exe
The 64 bit download file name is: mssstool64.exe

For the curious, this program was originally name Microsoft Standalone System Sweeper.


INSTALLATION:
You will need an Internet Connection.
Insert 512 mB (Microsoft’s 256 mB is no longer accurate) or larger USB stick into a usb port.
Run the downloaded program--mssstool64.exe or mssstool32.exe
NEXT button
Choose the option On a USB flash drive that is not password protected
NEXT button
NEXT button
.
The install program will format the usb stick using the NTFS format.
The install program will download about 210 mB.
The install program will name the USB stick WDO_Media32 or WDO_Media64
The WDO_Media32 usb stick will have used space of 255 mB (268,140,544 bytes)
The WDO_Media64 usb stick will have used space of 282 mB (296,165,376 bytes)
You can expect the number of mB to increase as more malware appears.

UPDATE Windows Defender Offline USB stick:
· reinsert the usb stick
· run the installation program, mssstool64.exe or mssstool32.exe, again.
· the update will download about 66 mB (mssstool32.exe) and 68 mB (mssstool64.exe).

Since the malware database is sometimes updated several times in a day, always update before running.

PERFORM AN OFFLINE SCAN
Bootup your computer from the USB stick
Windows Defender Offline will automatically perform a quick scan.
After the quick scan finishes, Choose Full Scan
Select all of your drives

The initial, full scan can easily take several hours, but
Remember, your computer is being very thoroughly checked for all types of malware.


RESULTS OF THE SCAN
The results will be in 4 log files on your computer's disk in:
\Windows\Microsoft Antimalware\Support
Upload the four log files please. ===========================================
===========================================


After and only after submitting the log files, then:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
======================================================
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I searched for a program called SpotGrit but nothing comes up other than the jcgriff2 file I uploaded here. I never installed it myself so I don't know why that is even showing up unless it came as part of something else I installed.

I ran the malwarebytes software and one file came up which was quarantined, called PUP.BundleOffers.IIQ

I did this just before you posted, karlsnooks, I will follow your advice now.
Thanks.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
I searched for a program called SpotGrit but nothing comes up other than the jcgriff2 file I uploaded here. I never installed it myself so I don't know why that is even showing up unless it came as part of something else I installed.

I ran the malwarebytes software and one file came up which was quarantined, called PUP.BundleOffers.IIQ

I did this just before you posted, karlsnooks, I will follow your advice now.
Thanks.

PUP.BundleOffers.IIQ is quite known and it's a value to get rid of it. That's a good sign, definitely. Thank you for your update.

Best Regards,
Frederik.
 

My Computer My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
lian,
You probably have files hidden and not showing extensions.

Control Panel | Folder Options | View tab |
Set your settings 100% identical to what is shown below.
View attachment 217642

click on OK button when finished
-------------------------------------------------------
===========================================
that will help, now you want to make sure that Win 7 indexes those files.

Control Pan | Indexing Options | Modify button |
expand the drive which contains Windows |
check the items shown below. Some of those items will not be present on your system. Mainly we're after the program file selections and the Windows selection.
View attachment 217643

OK button

Win 7 will take a few minutes to add all of those files to its index.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I'm uploading the four log files from the windows defender. I also followed your instructions to view the hidden files but still cannot find SpotGrit.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
The 3 files from CCleaner
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
lian,
did you let Wdindows Defender Offline run a COMPLETE scan of all of your drives? Yes/No.

WIN | type MSCONFIG | ENTER | STARTUP tab
uncheck ALL except for:
MSC "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

REBOOT!

Don't worry! You have not deleted anything. You have simply told WIN 7 to not run all of those programd at startup time. They will still be run, if and when needed.

Ian, please, fill out your system specs fully and completely. Here is how:
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
======================================================

I'll be looking for the updated specs in your next post.



 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Yes, after the quick scan I did the total scan. I did the msconfig instructions and updated the system specs.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Excellent.

Don't enjoy continually asking for more, but...
Would you please carry out the following procedure, paying close attention to maximizing the display and the fields.

HOW TO POST A SNAPSHOT OF DISK MANAGEMENT DISPLAY
Run disk management:
WIN |
type DISKMGMT.MSC | ENTER
This method gives you a display without the unneeded navigation pane.
WIN=key with Microsoft logo on top.



Maximize the output of Disk Management:
ALT-Spacebar
key combo | X key (selects Maximize) |
Drag the field separators (such as between Status and Capacity) to show entire field.


Make a snapshot:
WIN |
type SNIPPING | ENTER | New
Drag the cursor around the area you want to snip.
File | Save as | select save location and name | Save


Post the snapshot:
Post a File or Screenshot in Seven Forums

==============================================
thanks,
karl
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
lian, That looks good. Are you still encountering BSODs? If yes, then would you post a fresh jcgriff...?
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Ok this is weird. I thought it was odd that SpotGrit.exe was the problem since I couldn't find it anywhere on my computer. I looked through the zip file I uploaded in my first post and checked some of the files and in the system info, it shows system specs that do not match mine. For example, I have an i5 3570k and the zip shows it as a core 2 duo, my graphics card is hd 7580 and it shows it as hd 4770 etc it looks like this is a computer of some guy living in the Netherlands lol.

The new zip file I made should not have this problem, as I checked the files and they appear to match my specs. Strange how that happened.

Should I make a new thread in light of this with the proper jgraff zip as the first post or just let it go and continue with this one?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
lian, I do not understand either, but I'm glad you caught the anomaly as so much just wasn't matching. No need to start over. I'll alert the gurus that you have a fresh file which needs to be examined. thanks, karl
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Have you install all the motherboard drivers from the AsRock site?
Install the updated Intel RST driver if you don't already have it: Intel Rapid Storage Technology driver ver:11.1.0.1006

This is your first crash on 2 June'12:
This is a fairly generic crash, first check the driver implicated.
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffffffffff, memory referenced.
Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
Arg3: ffffffffffffffff, If non-zero, the instruction address which referenced the bad memory address.
Arg4: 0000000000000000, (reserved)
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c40e0
GetUlongFromAddress: unable to read from fffff800030c4198ffffffffffffffff
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  cfosspeed6.sys
FAILURE_BUCKET_ID:  X64_0x50_BAD_IP_cfosspeed6+9105

These drivers are of interest as they have been affected and closed, they might be the cause or the result of the crash.
Unloaded modules:
fffff880`08b65000 fffff880`08b72000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`07c15000 fffff880`07ddd000   athurx.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C8000
fffff880`07de4000 fffff880`07df1000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`07c1c000 fffff880`07de4000   athurx.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C8000
fffff880`08ae9000 fffff880`08b5a000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01d46000 fffff880`01d54000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04227000 fffff880`045cb000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  003A4000
fffff880`045cb000 fffff880`045de000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
Did you install this program or was it included with another utility/program?
Un-install for testing purposes.

This is your last crash>
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver
This bug check is usually caused by drivers that have used improper addresses.
Do you have any USB connected devices?
Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffba800b291010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880054b7652, address which referenced memory
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003107100
GetUlongFromAddress: unable to read from fffff800031071c0
 ffffba800b291010 Nonpaged pool
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  athurx.sys
FAILURE_BUCKET_ID:  X64_0xD1_athurx+b1652
Update your wireless driver from the AsRock site or the one listed below.
athurx.sys Atheros AR9271 Wireless Network Adapter http://www.atheros.cz/

Both of the above crashes are similar, let's start with updating drivers and un-installing the AsRock utilities.

Driver issues or out of date.
FNETURPX.SYS Sat Oct 04 10:27:02 2008 - FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package
Motherboard utilities are known to cause crashes, un-install all AsRock utilities for testing purposes. You may be able to re-install after the cause of the crash is identified but it is not recommended.

We need some more general information.
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.

Other crashes:
Code:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  [COLOR="Red"]athurx.sys[/COLOR]
--------------------------------------------------------------------------------------------------------------------------------
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88006c1782e, Address of the instruction which caused the bugcheck
Arg3: fffff8800b589700, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  RTKVHD64.sys - Realtek High Definition Audio Function Driver
--------------------------------------------------------------------------------------------------------------------------------
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.  This is usually caused by drivers using improper addresses.
Arguments:
Arg1: fffff88003561186, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e89977, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xA_nt!KiRetireDpcList+237
--------------------------------------------------------------------------------------------------------------------------------
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000001d00e8a1, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88010550e58, address which referenced memory
FAULTING_IP: 
USBPORT!USBPORT_Xdpc_Worker+a8
fffff880`10550e58 c70278647732    mov     dword ptr [rdx],32776478h
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  USBPORT.SYS
--------------------------------------------------------------------------------------------------------------------------------
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004fd5cf7, The address that the exception occurred at
Arg3: fffff880040aa568, Exception Record Address
Arg4: fffff880040a9dc0, Context Record Address
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b
fffff880`04fd5cf7 0fba63540d      bt      dword ptr [rbx+54h],0Dh
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
IMAGE_NAME:  dxgmms1.sys - DirectX Graphics MMS
--------------------------------------------------------------------------------------------------------------------------------
Next one is Same as above
--------------------------------------------------------------------------------------------------------------------------------
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
IMAGE_NAME:  cfosspeed6.sys
Same as before
--------------------------------------------------------------------------------------------------------------------------------
TIMER_OR_DPC_INVALID (c7)
Kernel timer or DPC used incorrectly.
Arguments:
Arg1: 0000000000000004, Thread APC disable count was changed during DPC routine execution.
Arg2: fffff80002f4bae0, Address of the DPC routine.
Arg3: 0000000000004000, Thread APC disable count before calling DPC routine.
Arg4: 0000000000000000, Thread APC disable count after calling DPC routine.
	The APC disable count is decremented each time a driver calls
	KeEnterCriticalRegion, FsRtlEnterFileSystem, or acquires a mutex. The APC
	disable count is incremented each time a driver calls KeLeaveCriticalRegion,
	FsRtlExitFileSystem, or KeReleaseMutex.
INVALID_DPC_FOUND: fffff80002f4bae0
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FOLLOWUP_IP: 
nt!PpmCheckRun+0
fffff800`02f4bae0 4883ec28        sub     rsp,28h
--------------------------------------------------------------------------------------------------------------------------------
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800118a18e, Address of the instruction which caused the bugcheck
Arg3: fffff8800880cdf0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Diablo III.exe
IMAGE_NAME:  fltmgr.sys
--------------------------------------------------------------------------------------------------------------------------------
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
IMAGE_NAME:  athurx.sys
Same as previous
--------------------------------------------------------------------------------------------------------------------------------
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  dxgmms1.sys
--------------------------------------------------------------------------------------------------------------------------------
Same as above
--------------------------------------------------------------------------------------------------------------------------------
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c8100
GetUlongFromAddress: unable to read from fffff800030c81c0
 0000000000004008 Nonpaged pool
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  rspndr.sys - Link-Layer Topology Responder Driver for NDIS 6 - Windows driver, likely the result of the crash
--------------------------------------------------------------------------------------------------------------------------------
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000004120, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff880018ed3a0, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
IMAGE_NAME:  vwififlt.sys - Virtual WiFi Filter Driver - Windows driver, not the cause
--------------------------------------------------------------------------------------------------------------------------------
DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800030026fb, address which referenced memory
FAULTING_IP: 
nt!ExDeferredFreePool+ca7
fffff800`030026fb 488b00          mov     rax,qword ptr [rax]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Diablo III.exe
IMAGE_NAME:  Pool_Corruption
There is a definite pattern with all the crashes, update drivers and un-install the programs listed above.

If the crashes continue we will test the RAM and possibly run Driver Verifier, let's get the results from the drivers updates and AsRock utilities un-install first.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
I never installed cfosspeed6 directly, but it sounds like something that would have been included with my motherboard. It seems it is used as part of the asrock XFast Lan utility.

When I installed the motherboard, I only used the CD and didn't download anything from that website. I noticed just now while uninstalling the xfast lan, xfast usb, and xfast ram, that some were outdated versions.

I will install the motherboard drivers from that site now. Should I download everything there I see?

Thanks very much for your help so far!
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Please re-read my last post, I was adding information as I analyzed it.

Leave all the motherboard utilities un-installed until we find the cause of the crashes.

You can check the driver dates in Device Manager or just try to install them, if they are current they will tell you.
I would check the driver dates first.
Have a look at this tutorial: How to Roll Back a Device Driver in Device Manager
Stop at step #6 - there you can see the driver dates.
Install any drivers from the AsRock driver site that are newer.
No need to 'Roll Back' any drivers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
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