Numerous BSOD playing games, recently error 0xd1

Alright, I installed the updates from the motherboard's site and uninstalled asrock utilities. I also installed the update from atheros.cz. I am using 3 usb devices: keyboard, mouse and wireless adapter.

The CPU idle temps for the four cores are(Celsius) : IDLE(32, 37, 37, 35) LOAD(48, 50, 52, 51).

I went to the BIOS and I'm not sure I found the right values that you wanted, but this is what I did find:
DRAM Voltage: 1.5V
VTT Voltage: 1.076V
PCH Voltage: 1.059V
CPU PLL Voltage: 1.832V
VCCSA Voltage: 0.925V

Here are the CPUZ snips:
View attachment 217700

View attachment 217701

View attachment 217702

View attachment 217703

Let me know if I'm forgetting anything or if you want more information. I'll go ahead and see if this ends up crashing again in a game.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Good information.

If you get any crashes, post the complete crash files again.

It appears your motherboard is having USB issues that AsRock is trying to fix with new BIOS updates.
AsRock Z77 Extreme4 BIOS updtes
Read the 'Descriptions' most of the updates have 'Improve USB compatibility' listed.
You previous crashes had USB issues.
Also listed is a patch for G.Skill RAM, though not your's, it may help stability.
Update your BIOS to version 1.70.
ASRock BIOS Upgrade Instruction
Use Method 1.

I have seen many issues with USB wireless adapters, if possible don't use the USB adapter, use a wired connection or buy a wireless PCI card.

Try to recreate the crash scenario, do anything that caused the system to crash before.

There are more things we can look at if the crashes persist.
 

My Computer My Computer

At a glance

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64Intel Core i5-3570K 4.6GHz8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5vSapphire HD 7770 Vapor-X OC 1GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
The BSODs continue. I tried the game twice and they happened earlier than usual, within ~5 mins of playing.
Zip file attached.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
lian,
what country are you in?
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
United States
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Take the cover off of your computer.

Direct a floor fan/desk fan/table fan directly at your computer.

Oh yes, leave the cover off.

While the cover is off and power is off, use a can of compressed air to blow all of the dust out.

Now, are you still getting a bsod in 5 minutes?
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
There wasn't really any dust on the gpu. I assume you're looking to see if the gpu is overheating? I'm playing the same game for the third time now. It's about 20mins in and it hasn't crashed (yet, I'm sure it will soon enough), gpu temps are around 65C.
edit: Although I suppose, for whatever reason, in those two instances it was overheating.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Did you remove the cover?
Did you direct a fan at the computer?

thanks,
karl
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Have you updated the BIOS?

Unplugged the USB dongle?

Any issues when the computer resumes from sleep or hibernation?

Did you install the Intel Rapid Storage Technology driver ver:11.1.0.1006?

On the last test with your game, did you remove the side cover and put a fan as recommended by karlsnooks?

It will help us if you can confirm all the steps you've taken.
We understand this is your computer and you have the choice of what steps you will take.
We have sometimes found out that some steps were not implemented, usually several pages later, that will have an affect on our methods.

Both of the latest crashes are the same, with a slightly different cause indicated.
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
Arguments:
Arg1: fffff88003361186, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e9d967, address which referenced memory
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c2100
GetUlongFromAddress: unable to read from fffff800030c21c0
 fffff88003361186 Nonpaged pool
FAULTING_IP: 
nt!KiRetireDpcList+237
fffff800`02e9d967 807b0600        cmp     byte ptr [rbx+6],0
IMAGE_NAME:  [COLOR="Red"]athurx.sys[/COLOR]
FAILURE_BUCKET_ID:  X64_0xA_athurx+100896
athurx.sys is your Atheros AR9271 Wireless Network Adapter

If this is already disconnected, then un-install the driver.
This driver is causing errors that are happening just before your crashes:
Code:
Event[63]:
  Log Name: System
  Source: Microsoft-Windows-WLAN-AutoConfig
  Date: 2012-06-23T20:34:13.966
  Event ID: 10000
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: ComputerG
  Description: 
WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

The second crash.
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
Arguments:
Arg1: fffff88003561186, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ee5967, address which referenced memory
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310a100
GetUlongFromAddress: unable to read from fffff8000310a1c0
 fffff88003561186 Nonpaged pool
PROCESS_NAME:  Diablo III.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiRetireDpcList+237

Your games, Diablo III and Dirt 3, are hanging, also your browser IE9 version 6.1.7600.16385.
Likely due to your USB wireless adapter.
Code:
Event[2112]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-06-22T22:52:16.374
  Event ID: 7009
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ComputerG
  Description: 
A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Let's run some tests on your CPU and RAM to confirm.

D/L and run the standard OCCT test, CPU:OCCT tab, for one hour, with no other programs opened.
Post the graphs that are generated at the end of the test.

Run memtest86+ for a minimum on 7 full passes with all RAM cards installed, best to run overnight.
Stop the test if you get any errors.
RAM - Test with Memtest86+
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64Intel Core i5-3570K 4.6GHz8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5vSapphire HD 7770 Vapor-X OC 1GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Sorry, I forgot to update the BIOS to version 1.7 and I did not remove the wireless device, mainly because I don't have easy access to wired internet where the desktop is. I did install the updated driver of rapid storage technology. As for hibernation, I disabled it when I first set up the computer for more space on the SSD, and I have not had any issues after sleep.

One thing I'm unsure about is my wireless usb adapter for internet. It is a TP-Link TL-WN722N and I remember looking in the device manager before and seeing it listed in Network adapters. Now, since installing the atheros update you gave me last night, the TP-Link is gone from Network adapters and instead I see "Atheros AR9271 Wireless Network Adapter" is this OK? Sorry if it is irrelevant, I just found it odd.

This is what happened so far:
After the 2 BSODs I took karlsnooks' advice and ran the game. The game did not crash within 5 minutes and in fact ran for about 30 minutes with no issue. I then put the cover back on like before and played the game again. The game played fine for about 2.5 hours without a blue screen, the longest it has ever gone. I even made sure to play parts of the game where the BSOD occured more frequently than others. I am hesitant to say that the BSOD issues are over with but it was at least encouraging.

In light of this, should I hold off on running memtest and CPU:OCCT unless I see another BSOD? Also, should I hold off on installing the 1.70 asrock BIOS too? Sorry if these are stupid questions and thanks for your help so far to both of you, I greatly appreciate it.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Good news that the crashes are at least lowering in frequency.
The only stupid question is the one you don't ask.

You can either continue to use your system normally or run OCCT and memtest86+.
If you get another crash then run the two tests.
One of the reasons to run these tests is to see how your system responds under stress when the games are not running.

The standard BIOS update rule is to not update unless needed, if there are issues that can be resolved.
You can hold off on the BIOS update for now.

Let us know if you get another crash, or if you go a week without any.
 

My Computer My Computer

At a glance

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64Intel Core i5-3570K 4.6GHz8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5vSapphire HD 7770 Vapor-X OC 1GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Aye. Another BSOD while playing the game after about 20mins. I ran the CPU:OCCT and after about 3 minutes it stopped saying there was an error on core 1. I've attatched the graphs in addition to another jgraff. Let me know if you still need me to run a memtest.

edit: Forgot to add. My internet was running very slowly so I uninstalled the tp link wireless and reinstalled. The internet is running fast again but I'm not sure it's still having an impact.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Just in case, ran CPU:OCCT again and found an error on core 2 after about 10 mins. Attached.

Last time I ever do a custom build of a computer. This was supposed to be fun and is doing nothing but causing me a lot of stress.

edit: I'm running memtest now
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Memtest ran for 7 passes without any erros.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate SP1 64-biti5 3570k8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRLXFX Radeon HD 7850
Computer Manufacturer/Model Number
Custom Desktop
OS
Microsoft Windows 7 Ultimate SP1 64-bit
CPU
i5 3570k
Motherboard
Asus P8Z77-V LX
Memory
8GB G.Skill Ripjaws Model F3-12800CL9D-8GBRL
Graphics Card(s)
XFX Radeon HD 7850
Monitor(s) Displays
Dell ST2421L
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3
128GB Crucial M4 SSD
PSU
Corsair AX650
Case
HAF 912
Cooling
Cooler Master hyper 212 evo
Keyboard
Logitech K350 wireless keyboard
Mouse
Logitech M510 (came w/ keyboard)
Other Info
Optical Drive: LiteOn iHas124 B
Wireless PCI card: Asus PCE-N15
Speakers: Logitech Z130
Edit: Good news on the memtest86+.
I will be adding to this post, as I analyze further.
First thing to do is update the BIOS to v1.70.
It appears your motherboard is having USB issues that AsRock is trying to fix with new BIOS updates.
AsRock Z77 Extreme4 BIOS updtes
Read the 'Descriptions' most of the updates have 'Improve USB compatibility' listed.
You previous crashes had USB issues.
Also listed is a patch for G.Skill RAM, though not your's, it may help stability.
Update your BIOS to version 1.70.
ASRock BIOS Upgrade Instruction
Use Method 1.

Welcome to bleeding edge hardware.
Sometimes it takes a while for the manufacturers to get all of the BIOS and hardware settings tweaked on new hardware. This is why there usually are a few BIOS updates when new motherboards come out, also real world settings for the new CPUs, chipsets, etc.

The handy testing and information programs can also take a while to get their software working correctly with the new hardware.
Due to this we need to confirm some of your settings readings from OCCT.
The OCCT graphs are showing a few questionable readings.
FSB 112 MHz and the CPU frequency at 3.601 GHz, your previous CPUZ snips are showing the correct FSB of 100 MHz and corresponding CPU idle frequency of 1.60 GHz, these are what they should be.
The CPU temps shown on the OCCT graphs are high, again need to confirm.

Open the below programs and run OCCT again.
With the below programs running you can check the readings, frequency, voltage and temps.
Let OCCT idle for at least one minute before you run the CPU test, to get all the system idle info.

1.Download HWiNFO64 click on the 'Sensors' button, use this to compare the CPU Core temps, and Vcore and DIMM voltages. At Idle and while testing, with OCCT.

2. Open CPUZ and check the CPU frequency and FSB.

3. Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get at idle and when testing with OCCT.

One thing that the OCCT graphs did show were some voltage fluctuations. Need to confirm these with the other programs, they don't generate graphs so you will need to monitor them.

Last crash:
STOP 0x000000C2: BAD_POOL_CALLER
Usual causes: Device driver, ?Memory
Code:
BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 000000000000000b, type of pool violation the caller is guilty of.
Arg2: fffffa800b6af2b0
Arg3: 0000000000000400
Arg4: fffffa800b6af5c0
FAULTING_IP: 
nt!ObpFreeObject+20b
fffff800`0317f97b 48c7432000000000 mov     qword ptr [rbx+20h],0
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe - the Desktop Window Manager is responsible for the graphical effects such as 3D effects, live windows previews and windows transparencies.
IMAGE_NAME:  dxgmms1.sys
FAILURE_BUCKET_ID:  X64_0xc2_b_dxgmms1!VIDMM_PROCESS_HEAP::Free+7e
This is usually caused by a bad driver but, can be due to a RAM or CPU fault.
Since the RAM tested good, may need to come back to this, let's check on the CPU with the other monitoring programs and OCCT.

System event logs:
Again the WLAN errors, if you can't get a wired connection you should get a PCI wireless card. These are much better than the USB dongle, as mentioned before they are known to cause crashes.
There are a lot of these, again.
Code:
Event[67]:
  Log Name: System
  Source: Microsoft-Windows-WLAN-AutoConfig
  Date: 2012-06-24T16:30:31.404
  Event ID: 10000
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: ComputerG
  Description: 
WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\athExt.dll
Error Code: 126
-------------------------------------------------------------------------------------------------------------------------------
Event[103]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-06-24T01:30:37.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ComputerG
  Description: 
Fault bucket , type 0
Event Name: PnPDriverNotFound
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: USB\VID_0CF3&PID_9271&REV_0108
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 
Attached files:
These files may be available here:
C:\Users\Grant\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_f4d4e2f268b2c0df1daf618a2e14f5e555c9d3b_1391667f

Analysis symbol: 
Rechecking for solution: 0
Report Id: ba46fa7e-bdbd-11e1-8d6b-bc5ff436b217
Report Status: 6

What firmware are you running on your Crucial M4 SSD?
 
Last edited:

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External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Installed Bios 1.7 successfully. Firmware on Crucial m4 is 00F.

Again, after 7mins, OCCT stopped, saying there was an error on core 0. I ran it a second time and it said error on core 2 after 1min and 2 seconds. Ran it a third time for the entire test without any problems; kind of inconsistent. I'll attach those graphs if you want to look at them.

*All temps in Celsius
*I found Vcore but not sure where to find DIMM voltage, could it perhaps be Vin4 and Vin6? I put down results for vin4/vin6 in case that's what you wanted.

HWiNFO64:
idle temps: 35, 38, 38 ,36 ---fluctuating by about 2 degrees
max load temps: 76, 80, 81, 78 ---usually the temps were fluctuating in the mid/high 70s
VCore: idle at 1.032, load at 1.096, currently at 1.008. ---This fluctuated under idle from ~0.98 to ~1.12, under load it was around 1.096 occasionally changing to 1.104. The fluctuations weren't happening very often.
Vin4: 1.08 under both idle and load
Vin6: 0.92 under both idle and load

CPUZ:
Idle: 1600 MHz, Bus speed 100MHz
Load: 3600 MHz, Bus speed 100MHz

Real Temp (this is for the 3rd test that lasted the full hour):
Idle: Min(32, 35, 36, 34) Max(36, 39, 40, 39)
Load: Min(56, 60, 60, 56) Max(79, 82, 82, 80) ---temps usually in the mid/high 70s

I know ivy bridge runs hotter than previous generations of cpus, not sure if this is too hot though. I'm using a stock fan on it and haven't overclocked it. Turbo boost must be why it's at 3.6GHz.

Considering how many great reviews this wireless adapter got, I'm surprised it seems to be part of the problem. It seems to work fine aside from its involvement in the bsod. I'd prefer a wired connection but can't do that where the computer is, I'll get a pci card hopefully pretty soon.

Thanks for taking the time to help me with this. Let me know if you need more info.

Some extra information just in case it's useful: A few days after installing the usb wireless adapter (early June), I went to the company's website and downloaded a driver because I figured I needed it but I don't think I did. On the site one of the notices is "Do NOT upgrade the firmware through wireless connection" and I think I did anyway. If I recall the install was kind of sloppy and I don't remember if I went through with it.
TL-WN722N - Welcome to TP-LINK
If you click through to the page with the drivers, I installed the top driver published 11/21/2011. I since reinstalled the usb dongle, however now when I look in device manager, it has a #2 at the end of the device (TP-Link 150Mbps Wireless Lite N Adapter #2) and before there was no #1 or anything. Maybe this messed something up? I thought I reinstalled it properly but perhaps the uninstall wasn't complete?
 

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Speakers: Logitech Z130
Good information again, this does help analyzing these issues.
The M4 firmware is the latest version, though there are some reported issues.

CPU core temps seem a bit high.

Intel® Core™ i5-3570K Processor
Tcase is 67.4°C, add 5°C for individual CPU core temps max is 72.4°C.
These are the Intel recommended levels, overclockers usually exceed these by 5-10°C.

Check that the CPU cooler is firmly attached.
If loose, remove cooler, clean and re-apply thermal paste, re-install CPU cooler.
You might want to consider an aftermarket CPU cooler, there are good coolers for around $30.

Your AsRock Z77 Extreme4 motherboard manual for reference.

Your OCCT graphs are showing a voltage fluctuation, which is worse at idle, this could be causing instability.
For comparison purposes, OCCT graphs from a quick test on my system.
View attachment 218387View attachment 218386View attachment 218385
The Vcore from my graphs.
View attachment 218396

The OCCT graphs from your last test.
View attachment 218394View attachment 218393
The graph on the right shows a large Vcore fluctuation when the system is at idle, and not very stable when at load.

Vcore from the OCCT test with the CPU error.
View attachment 218400
This may be caused by the PSU, a quality PSU is worth every penny.
We can try a few things first.

Let's bump the Vcore and see if it will be more stable.
Linked your motherboard manual above, it's not very helpful.
Go to BIOS and tell me what options your have, should be 'Auto', 'Manual', hopefully a way to add small increases to the Auto setting called 'Offset', this will let it run Speed Step and run cool at idle.
Try an offset of 0.050v, be sure to check the CPU Core temps with Real Temp.
If it boot ok and is stable, then run OCCT, watch the core temps, don't go over 80°C.
 
Last edited:

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Computer type
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Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
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8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
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Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
I got a PCI wireless card and installed it, seems to be working fine. I checked the CPU fan and it was in fact not as tight as it could be. I ran OCCT and after failing almost immediately the first two times it ran for a full test again and I attached the graphs. CPU temps are maxing out around 72 and hovering in the high 60s/low 70s. RealTemp shows temps slightly hotter maxing out at 74 and also fluctuating in the high 60s/low 70s. Voltages appear to still be fluctuating.

Haven't had a chance to check for more BSODs today, I'll try tomorrow. I did an offset of vcore +.05v and there was an error immediately when it began load, vcore still fluctuates. I'll try for a full test tomorrow.
Thanks again, I'm glad you mentioned the CPU fan.
 
Last edited:

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Speakers: Logitech Z130
After the 2 BSODs I took karlsnooks' advice and ran the game. The game did not crash within 5 minutes and in fact ran for about 30 minutes with no issue. I then put the cover back on like before and played the game again. The game played fine for about 2.5 hours without a blue screen, the longest it has ever gone.

The problems don't sound like heat issues. I'd say you can scratch that angle from the list.

Memtest ran for 7 passes without any erros.

Scratch that one too.

I know ivy bridge runs hotter than previous generations of cpus, not sure if this is too hot though. I'm using a stock fan on it and haven't overclocked it. Turbo boost must be why it's at 3.6GHz.

For stock clocks with stock fan it looks normal.

Since the CPU is 3.4Ghz normally, with Turbo Enabled - on a single core it's default max is 3.8Ghz. When multiple cores are 'under load' - it's 3.6ghz




HWiNFO64:
idle temps: 35, 38, 38 ,36 ---fluctuating by about 2 degrees
max load temps: 76, 80, 81, 78 ---usually the temps were fluctuating in the mid/high 70s

All within the normal range for stock cooler. But it doesn't hurt to triple check that all the 'plugs' are firmly secure.

(Ideally when you install the stock cooler, you use a 1,3/2,4 method.

ie Firmly attach plug one then diagonally attach plug 3; then plug 2 and lastly plug 4 instead of plugging and locking in a 'clockwise' pattern. This ensures an even attachment)

VCore: idle at 1.032, load at 1.096, currently at 1.008. ---This fluctuated under idle from ~0.98 to ~1.12, under load it was around 1.096 occasionally changing to 1.104. The fluctuations weren't happening very often.

The drops are vdroop/vdrop - voltage drops. That's normal. Whether it's a manual setting, or on AUTO - the voltage set in the BIOS will differ to what's reported inside Windows.

Out of all your errors, the core failures under OCCT are the biggest 'stand out" issue. This can cause crash dumps to erroneously point the finger in numerous directions. (Like your wireless card)

The fact that you are failing / having core errors with OCCT suggests insufficient vcore (cpu voltage) under load.

This is the first place to concentrate on.



There are a few things you can try during the trouble shooting phase:

► remove the wireless card (just for the moment. It eliminates one variable)

► Increase Additional Turbo Voltage. Since you aren't Overclocking, this should be your first adjustment. Basically you're increasing the vcore when Turbo kicks in.

+


► Adjust your LLC (Load Line Calibration) This is the setting that dictates how much vdrop/vdroop is allowed. It basically forces a more constant voltage.


Alternatively you can basically Overclock by:


► Disabling Turbo and Increasing your overall CPU voltage. With stock cooling, you'd be looking at aiming for for the same speeds/volts you'd get with Turbo On, except it would be more uniform. For Ivy, a +040 offset is more realistic than +.005.

As it stands, we're looking at eliminating hardware issues first. We can look at software/drivers later if need be.


But for now:


► In the OC tweaking section of your BIOS, increase the "Additional Turbo Voltage".

Atm, this is most likely on AUTO so you'll have to experiment with the manual settings. I believe the default is around 0.04v - This will need to be increased. Use CPU-Z to monitor to monitor the vcore adjustments. Use OCCT to test.

► Disable Internal PLL Overvoltage (not needed unless aiming for a really high overclock)

For now, you can leave the rest of the settings on Auto. If it still fails OCCT, we can look at extending plane/ duration settings later.

► If you have not already done so, enable your RAMS X.M.P profile. This will set all your RAMS timings/voltages for you.

► CPU Load-Line Calibration - I'm not sure about your boards settings. It may be a simple enable/disable/Auto or it might have increments.

If it's a simple enable/disable setting - Enable it. If it has increments set it to around 50% to begin with. If you still fail OCCT, you can set it to maximum.


Using the apps mentioned by Dave, Monitor the max vcore and temps. You are correct in the fact that IVY does run hotter. You are more likely to hit a thermal wall than a voltage one.

Don't be surprised, or alarmed if you see core temps in the low-mid 90c's
 

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Thanks for the input smarteyeball.

lian9, I asked smarteyeball to have a look at this thread, he is very good at overclocking and stabilizing CPUs, and he has a Ivy Bridge CPU.
If you follow his advice your CPU will be more stable.
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
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Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
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Intel Core i5-3570K 4.6GHz
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Gigabyte GA-Z77X UD3H, f18
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8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
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Onboard VIA VT2021
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22" LCD Dell
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1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
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Corsair HX650W
Case
Cooler Master Storm Scout
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Desktop: eSATA ports,
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