Old PC new OS: Win7 fails to boot using OEM DVD on clean hard drive

dhemmin

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I have a PC on which the hard drive died. I had previously done the Advisor and it said everything is OK for new install of Win 7 Home Premium.

I removed old hard drive and 2 gigs of memory (now 2 gigs installed) installed new hard drive, set appropriate ( i think) BIOS parms. When I start the DVD I get the 'loading files' message and the colorful logo then a blank screen with a large arrrow cursor -- and nothing. Wait 5, 10 15 minutes and the only hint of activity is the hard drive light is flickering about once every 2 seconds. I've now waited for over an hour and still nothing else. Any suggestions for solutions ?

I've tried to do all the things that have been suggested for others who have had problems but it hasn't helped. Machine is a Dell 4700C with 3.4 GHz processor , 2 gigs of memory, only keyboard, mouse, and monitor attached in addition to the hard drive.

Help?
 

My Computer My Computer

At a glance

windows 7 32 bit
OS
windows 7 32 bit
Okay....just to be sure, what do you mean when you say "OEM DVD"?
 

My Computer My Computer

At a glance

Microsoft Windows 10 Home Build 15036Intel(R) Core(TM) i7-860 @ 2.80GHz4.00 GBNVIDIA GeForce GTX 750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower NZXT
OS
Microsoft Windows 10 Home Build 15036
CPU
Intel(R) Core(TM) i7-860 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55-UD3L
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 750
Sound Card
(1) Line 6 UX2 (2) Realtek High Definition Audio
Monitor(s) Displays
23" acer
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00D2B0 ATA Device (2) Seagate FreeAgent Go 250G USB Device
Cooling
Corsair H75 liquid cooler (Very easy to install, actually)
Internet Speed
60M cable modem-->Linksys E1200-->1Gbps net card
Browser
Chrome
Other Info
This is probably the longest I've ever had a Windows machine run without having to restore it to scratch. I'm used to restoring to "factory" about every 2 yrs. I've run with Win7 since new in 2009 and only recently (Nov, '14) restored to clean up the machine from all my 'xperimenting. LOL!! I may never need another machine.

Upgraded to 10 when it was still free, then installed 2017 update.
All of the Win7 installers are the same - retail or OEM - with other versions hidden. It is the key which determines which will activate.

Where did you get the Win7 DVD? Is it a Dell Reinstallation DVD? Clean it to make sure it's useable.

If not download a new ISO for your licensed version from the Official downloads list, then burn to DVD or write to flash stick using the tool given in these steps to get a perfect OEM reinstall: Clean Reinstall - Factory OEM Windows 7

If it continues to fail, then wipe the HD from DVD System Recovery Options Command Line using Diskpart Clean Command. Report back what happens and at what stage.
 
Finally, success

By OEM DVD I meant a copy of Win 7 Home Premium from a real vendor.

In a final attempt to figure out what was going on, early this morning, even though I had turned off access to all hard drives except one in BIOS, I physically removed the second drive that was installed in the machine (actually just disconnected the power and data cables) and went back in BIOS and reset BIOS to recognize all the drives that were available (now physically only one). Then I rebooted from the DVD and finally I got the install screens and was able to install Win 7.

Apparently, even though BIOS had shown the device as inaccessible it must have still been signalling that another drive was there and the installer couldn't make up its mind which one was the drive to be installed on. Or something less complicated.

Now all I have to do is find a data recovery program that will help me read the drive that flaked out. Any suggestions?
 

My Computer My Computer

At a glance

windows 7 32 bit
OS
windows 7 32 bit
The secondary HD might have boot code which is interfering. When you plug it back in if it interferes, make sure the new Win7 HD is still set to boot first in BIOS setup. If it still interferes is it likely due to boot sector code which needs wiping. Move the data off externally and wipe the secondary HD with Diskpart Clean Command - you may need to unplug Win7 HD and do this using Copy & Paste - in Windows Recovery Console or Paragon rescue disk to recover data.

You can also try the latter two to see if data is visible on the failed HD. If not you can try repairing it enough to retrieve data using HD maker's HD Diagnostic extended CD scan followed by Disk Check
if necessary from System Recovery Options Command Line.

If these fail then you can try Recuva - Features
 
If the hard drive died you can`t get the data off.
 

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Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
...
 
Last edited:

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[Genuine Custom DOS 5.0] & [Genuine Custom Wi...
OS
[Genuine Custom DOS 5.0] & [Genuine Custom Windows 7 Home Premium 64Bit SP1]
As you can imagine, I have no interest in losing the data I have on the drive.
 

My Computer My Computer

At a glance

windows 7 32 bit
OS
windows 7 32 bit
I'm still trying to figure out how top download HD Diagnostics. Been trying Seagate's File recovery program with no luck. Since there are two partitions on the drive Seagate's File recovery sees the first partition - Ubuntu, but fails to see the following partition which has the data I want on it. And no, I can't boot into the Ubuntu partition either.
 

My Computer My Computer

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windows 7 32 bit
OS
windows 7 32 bit

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Yep as whs says - use a Linux disc - puppy is nice and small.

You might give the free paragon rescue kit a go - that is very, very small - it even burns itself to cd for you.

http://www.paragon-software.com/home/rk-express/

Boot it , select Normal Mode>File Transfer Wizard.
 

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Reactions: whs
I'm still trying to figure out how top download HD Diagnostics. Been trying Seagate's File recovery program with no luck. Since there are two partitions on the drive Seagate's File recovery sees the first partition - Ubuntu, but fails to see the following partition which has the data I want on it. And no, I can't boot into the Ubuntu partition either.

As suggested I would first copy out my data externally. Did you have any luck with the suggestions made earlier?

The secondary HD might have boot code which is interfering. When you plug it back in if it interferes, make sure the new Win7 HD is still set to boot first in BIOS setup. If it still interferes is it likely due to boot sector code which needs wiping. Move the data off externally and wipe the secondary HD with Diskpart Clean Command - you may need to unplug Win7 HD and do this using Copy & Paste - in Windows Recovery Console or Paragon rescue disk to recover data.

You can also try the latter two to see if data is visible on the failed HD. If not you can try repairing it enough to retrieve data using HD maker's HD Diagnostic extended CD scan followed by Disk Check
if necessary from System Recovery Options Command Line.

If these fail then you can try Recuva - Features
 
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