One email won't stop downloading & I can't get/send any other emails

[Lillyrose]

One email won't stop downloading & I can't get/send any other emails

Hi. Yesterday I needed to convert a PDF file to a JPEG file. I went online and found that Zamzar does it for free. I clicked a few options and it did the conversion. I also had clicked it to email me the converted doc but I kept stopping it every time it tried to do it yesterday beause it was taking so long.

This morning I decided to just let it download and then delete it, as it keeps trying every time I pull my email up (I have even shut down my computer), but it is now 6 1/2 hours later and it is still running. It is at almost at 500,000. I have windows live mail and I just want to know how to get this off my computer for good and make it stop trying to download this document. I have tried going into Control Panel but Zamzar has not been installed and I have deleted my cookies etc... THANKS!!

 

[gilloz]

Have you tried going to or calling the facility where the Servers are located to have them delete that particular email?

 

[Lillyrose]

Yes I did go to the server and deleted it and it worked! You are exactly right..that did the trick. thanks!

 

[gilloz]

You're Welcome Lilyrose. I got the idea from Lois Lerner scandal and the lost emails in the IRS scandal in the news lately. Glad it worked out for you.