Online audio links don't work

[drnrd]

My computer's sound system works great, but when I click on an audio link online it stays quiet. I've tried several links and none will play. I've tried updating the driver and checking all the sound settings that I know about.

I have a Hewlett-Packard HPE-590t with Realtek High Definition Audio. Does anyone have any idea?

 

[UsernameIssues]

Can you post a screenshot of the basic Windows mixer while a browser is supposed to be playing a sound?

 

[carwiz]

What browser are you using?

If using Internet Explorer:
Click on Tools > Internet Options > Advanced Tab

Scroll down to the Multimedia group and click the box for Play sounds in webpages. Click Apply then click OK.

 

[drnrd]

Thank you both for helping me. First, to add a few details...I can play iTunes, Youtube, and audio links in the application "Destinos" all fine. Also, I neglected to tell you upfront that I'm using Chrome, not IE.

Regardless, I found an Internet Options box like the one you showed me, carwiz. It had the option "Play sounds in web pages" already checked.

And UsernameIssues, I attached a screen shot of the Mixer while Chrome is supposed to be playing a sound. "reportaje..." is an example program in which I clicked on an audio link. While it's supposed to be playing, no bars show color, neither is there any motion.

 

[UsernameIssues]

Thanks for the info.
So, no audio from Chrome.
Does sound work for you in IE?

 

[drnrd]

No, I tried it just now and nothing. I checked the Play sound in web pages option and that was checked.

 

[UsernameIssues]

While I doubt it will help, please try a complete reset of IE using these steps...
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
...including step 5.


You might also look for a reset button in the Realtek High Definition Audio interface. If you don't see that, maybe uninstall that software via Programs and Features, restart the computer and re-install Realtek High Definition Audio again.