Online Gaming

[DeeJayMango]

Hello, having problems with online gaming - games like Counter-Strike, Left 4 Dead 2 and other downloadable (bought from store) games, that include playing online with people from the other side of the world.

Having trouple with ping when online. It is not ISP fault, they have confirmed it and i have, too :
1. SpeedTest.net showed download rate around 11mbit/sec, ISP capable of 12mbit/sec, so that is OK. Upload rate confirms as well.
2. PingTest.net showed - Packet Loss = 0% ; Ping = 10ms ; Jitter = 4
In conclusion, I have an 'Grade A' Internet connetion.

So, I have a perfect Internet, I can download ANYTHING without any problems from the Internet. Statistics (made by me) show that my average download rate is ca. 980kbits/sec.

My ISP tech. support said, that I may have some problems with the parameters set on the network card. Is that possible? If it is, how can I set them correctly?
ISP offered me a specialist, who I can talk via phone and with his/her help, i could set the parameters right. But the call fee is outrageous, and I am not willing to pay that amount of money for a call, that might not even help me out with the problem.

Maybe OS is the problem ???

Hoping we could detect and fix the problem,
DJMango

 

[wallyinnc]

DJ, welcome to the forums
What firewall are you using? Also, can you complete your system specs with your motherboard and network card, so we can maybe help you with those parameters (for free!)

 

[Product FRED]

Your router might not be configured correctly. I couldn't host any online games in any of my games because mine wasn't. Then I enabled port forwarding and everything worked fine.

 

[DeeJayMango]

DJ, welcome to the forums
What firewall are you using? Also, can you complete your system specs with your motherboard and network card, so we can maybe help you with those parameters (for free!)

I am using Windows firewall (if that is what you asked) , I haven't downloaded or set up any other.
How to detect my motherboard? I tried to find it in the Device Manager before, but i failed.
And i should have two network cards (or one of them is driver??)

Anyway, I'll try to fill 'em up for you

 

[wallyinnc]

Thaks DJ
Answering your first question, you need to use something like SIW to see the Mobo details: SIW | System Information for Windows by Gabriel Topala
What you see is the ethernet adapter and your wireless adapter.
First, in device manager, does anything have a yellow triangle beside it?
Have you checked your router configuration as Fred suggested?

 

[DeeJayMango]

Thaks DJ
Answering your first question, you need to use something like SIW to see the Mobo details: SIW | System Information for Windows by Gabriel Topala
What you see is the ethernet adapter and your wireless adapter.
First, in device manager, does anything have a yellow triangle beside it?
Have you checked your router configuration as Fred suggested?

Answering your first question, no. Nothing has a yellow triangle beside it and i checked 'em all in the device manager, and all are working properly.
Second, yes I have checked the configuration. Anything that doesn't involve problems with my own computer, is free by my ISP.

Motherboard information and internet cards (in 'Other' tab) updated.

 

[wallyinnc]

Thanks DJ. I unfortunately can't find any info on that Mobo. I would recommend updating the drivers for your ethernet card, but I can't find anything. Maybe it came with some support site?
Regarding your router, don't you need to set up port forwarding?

 

[DeeJayMango]

Thanks DJ. I unfortunately can't find any info on that Mobo. I would recommend updating the drivers for your ethernet card, but I can't find anything. Maybe it came with some support site?
Regarding your router, don't you need to set up port forwarding?

it may all be in prot forwarding. How to and which ports to forward ?

 

[wallyinnc]

DJ, first check if the game is listed as an exception in the Windows Firewall: Control Panel -> System and Security -> Windows Firewall -> Advanced Settings
If it isn't, include the program, below the instructions.
Let's see if the firewall thing solves it, otherwise we need to find out what router port we need to forward.

 

[DeeJayMango]

that didn't help by much, it reduced ping by 10-20. But it is still well over 300, maybe even 400 .

 

[Sanvean]

Hi,
If the servers are half way around the world, not much can be done, but you can try this:
Reduce game network latency in Windows 7 or Vista Life & Code
Results may vary, but some have gotten great results.

You could also run a trace to a frequent server and see where the packets are dropping/hanging. Your ISP might not be dropping, but after that a bad router on another network in route to a game server could be the problem.

 

[haxcid]

I have read your original post. You state you are getting 980kbits down... that is not very good. Not if you have a 10Mbit connection. Is it truely 980kbits, if so there is your problem.

A 10Mbit connections should be 10240Kbit. If you are getting 980 there in lies your problem.

Could double check those numbers again?

 

[Lordbob75]

You should update your card drivers....

~Lordbob

 

[DeeJayMango]

I have read your original post. You state you are getting 980kbits down... that is not very good. Not if you have a 10Mbit connection. Is it truely 980kbits, if so there is your problem.

A 10Mbit connections should be 10240Kbit. If you are getting 980 there in lies your problem.

Could double check those numbers again?

It Is actually a 11 mbit connection (10 mbit download and 1 mb upload), the only factor is that the download and upload rates are different .
The internet all together is 11 mbits (not download 11 and upload 11).

 

[Lordbob75]

I have read your original post. You state you are getting 980kbits down... that is not very good. Not if you have a 10Mbit connection. Is it truely 980kbits, if so there is your problem.

A 10Mbit connections should be 10240Kbit. If you are getting 980 there in lies your problem.

Could double check those numbers again?

It Is actually a 11 mbit connection (10 mbit download and 1 mb upload), the only factor is that the download and upload rates are different .
The internet all together is 11 mbits (not download 11 and upload 11).

Can you show us a source for this?
(It is not that I don't believe you, I just have never heard this before)

~Lordbob

 

[Everlong]

You could try disabling network autotuning.

Run command prompt in admin mode and type:

netsh interface tcp set global autotuninglevel=disabled

I had problems with high pings and even my Internet connection just disconnecting itself when playing games or downloading, and disabling it fixed it.

If that doesn't make a difference, then you can just re-enable it by typing:

netsh interface tcp set global autotuninglevel=normal

 

[DeeJayMango]

I have read your original post. You state you are getting 980kbits down... that is not very good. Not if you have a 10Mbit connection. Is it truely 980kbits, if so there is your problem.

A 10Mbit connections should be 10240Kbit. If you are getting 980 there in lies your problem.

Could double check those numbers again?

It Is actually a 11 mbit connection (10 mbit download and 1 mb upload), the only factor is that the download and upload rates are different .
The internet all together is 11 mbits (not download 11 and upload 11).

Can you show us a source for this?
(It is not that I don't believe you, I just have never heard this before)

~Lordbob

I am currently on a trip and on wifi, so I can't really do the speed test here in South-Africa. I am sorry. But yes, it was strange to me, too.
It was not what i thought when i got the connection. Tech support helped me out with that and they said all I said in my previous post.
I take the most from my internet connection with cable.


@Everlong18

I will try that out, too. Thanks !

EDIT: Tried that out, it sure reduced ping in wifi. When I get back home, I will give you further information. Thank you!

@Sanvean

Have done these steps about half a year ago, I tried them all through again, of course, but it didn't help. Anyways, Thank You for your interest .

 

[cgbtuna220]

Well cant play Mohaa on 7

Well i installed Allied Assualt, Spearhead, Breakthough on windows 7, and it was sad! My ping on XP was 55, windows 7 135! even after i shut off virus, firewall, then when you go to programs and look at Mohaa, the screen shots are missing! no configs, i spent 4 days trying figure this out! bye bye 7! im putting XP back in, Aloha