OpenOffice No Longer Opens in Windows 7

curtiscool

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I'm running Windows 7 64-bit Home Premium. OpenOffice suddenly stopped working on one of our computers (HP notebook). The last known time it worked was July 7 when we created a .xls file with it.

Trying to open any of the OO applications results in an image of a circle spinning appears momentarily (0 to 1 second) but the program does not start. This happens when clicking on a link on the desktop or Start Menu as well as double-clicking an application file the Program Files (x86) directory or double-clicking on associated files (.doc, .odt, ...). I have uninstalled and reinstalled versions 3.3 and 3.4 several times. The suite's quickstarter.exe is in my Startup folder and appears in MSCONFIG as a Startup item but is not running in Task Manager upon start up.

When I boot into Safe Mode, the OO applications run perfectly. I have run MS Security Essentials scans in regular and Safe Mode as well as Comodo Anti-Virus scans. Googling and posting on an OpenOffice forum indicated several things to try, none of which panned out:

I installed Java 6.33 32-bit version.
DocuShare is not running or installed.
I turned off Skype.
I turned off all firewalls and anti-malware programs and services.
I stopped and disabled non-critical services (only 26 processes were running in Task Manager).
I have uninstalled OO, rebooted, reinstalled, rebooted after each of these attempts with the same results.

When I only had 26 processes running, opening an OO program caused the dllhost process to appear in Task Manager for several seconds. I have not noticed that when all services are activated. In fact, I specifically noticed it not happening.

Any help would be greatly appreciated.
 

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Windows 7 64 bit Home Premium
OS
Windows 7 64 bit Home Premium
Welcome aboard curtiscool :)

Try installing the latest version; or if it is already the latest one, uninstall it and reinstall again.

Maybe somehow the Oo installation got corrupted.
 

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Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
If you do decide to reinstall do the uninstall first using Revo Uninstaller to clear out unwanted entries in the registry. The link is in my signature.
 

My Computer My Computer

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Microsoft Windows 7 Home Premium 64-bit Servi...Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz8 GB DDR3Intel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
I still have not figured this out. No amount of uninstalling or re-installing seem to have an effect.

Are there any tools to do something like this (or simulate it):

Boot into Safe Mode. As I understand it, this only loads minimal drivers and starts minimal services/processes. Then, manually, start adding drivers/programs/services from the normal boot one-at-a-time, checking to see if OO will no longer run, to see what is causing the issue?
 

My Computer My Computer

At a glance

Windows 7 64 bit Home Premium
OS
Windows 7 64 bit Home Premium
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