operating system not found, Samsung NPQ430

[tbates]

Hi, I hope you can help me, I have a Samsung #NPQ430 (laptop), When I go to boot, I get a operating system not found screen. I tried using a Windows 7 recovery disk ( i made from a Windows 7 Professional computer, I have a Windows 7 Home Premium), Would that matter?, but it did not work. I don't have a installation disk. I think i may have got a virus but I am not sure. Would it be possible to recover my files? Thanks - Tom

 

[gregrocker]

Work through these steps for Troubleshooting Windows 7 Failure to Boot - Windows 7 Forums.

As a last resort you you can run Samsung Factory Recovery from its partition at boot following the steps given in your Manual on the Samsung Support Downloads webpage for your model, or using Recovery Disks you made or order from Samsung Tech Support.

Or you can get a superior Clean Reinstall - Factory OEM Windows 7 of your licensed version using the Product Key given on COA sticker, burning a Win7 DVD or flash stick from the link in the second tutorial to use for the Repairs or to Reinstall.

 

[whs]

This is an easy and fast way to recover your files: http://www.sevenforums.com/software/198909-lucid-puppy-way-recover-files-non-bootable-computer.html

Another way would be to produce a WinPE recovery disk of free Macrium on another system. Then load with the WinPE disc and image your partition that contains the data to an external drive. That image you can mount in any system (it is a VHD) and pick your data.

PS: If you live in the US, I can mail you a Macrium WinPE CD. Send me a PM with your address. I have a whole stack of those laying around.

 

[tbates]

Hi, I try to use Lucid Puppy, however when i run it on my computer, I cant see any hard drives, only the CD drive which I am running Lucid Puppy from. Does this mean my hard drive is dead? Thanks - Tom

 

[kegobeer]

Does your hard drive show up in your BIOS?

 

[tbates]

Yes

 

[tbates]

Yes, when i go to the boot tab in bios, I can see the hard drive.

 

[jimbo45]

Hi there
Have you set the Boot partition to ACTIVE and it must be PRIMARY as well.

If the partition is not marked as active then it wont boot.

Use a bootable partition manager (Partition Wizard or similar) to check it.

Cheers
jimbo

 

[whs]

Hi, I try to use Lucid Puppy, however when i run it on my computer, I cant see any hard drives, only the CD drive which I am running Lucid Puppy from. Does this mean my hard drive is dead? Thanks - Tom

You mean there are no disks on the bottom left of the Puppy desktop window?

I would check with the bootable CD of Partition Wizard whether the disk is alive.

 

[tbates]

HI, i used Partition Wizard and managed to get the drive to show on Lucid Puppy, and i copyed my files. I am now useing a recovery virus scan, to see if it picks upanything. Thanks a million, I will keep you updated - Tom

 

[tbates]

HI, I fixed the computer, I could not have done it with out every ones help. Thanks verry much. I appreachte it - Tom

 

[whs]

You are welcome Tom. Glad you are back to normal operation. For the future, make images, images, images (but do not use Windows imaging). Use this: http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html?ltr=I. That bails you out of any tight spot in 20 minutes.