Solved Opinions on Mbam's Anti Exploit program.

[DavidE]

Thanks David!

Looks like it wants me to buy a licence to activate it for Comodo Dragon ....or mayb its already activated? Whats the padlocks meaning?

Mmm....I think its already active? The GUI is a bit confusing....too many activate buttons.

View attachment 354848

Open the MBAE General tab and look at the "Shielded Applications" count.
Open and close the Comodo Dragon browser, and see if the count changes.
Right now I only have IE, and the count changes when i open and close it...MBAE seems to show it's protected...when i have IE open

Yea, the Activate buttons should state what they are for, such as "Activate License" and "Activate Shield" ... I won't comment on the GUI ...

 

[MoxieMomma]

Curious. I can right click, left click, and wheel click on it and it just sets there and laughs at me.

I have no idea what "it" is, but I assume you refer to the Shields > Activate button?
The behavior appears to have been changed between version 1.05 and version 1.06, as explained HERE.
Without knowing what version you are running and/or a screen shot, I cannot say for sure what you are seeing.

And please see this earlier reply and this other one.

Under 1.05, the Shields > Activate button *is* grayed out on my boxes under Win7/64.
Under 1.06, the Shields > Activate button is enabled (on DavidE's Win10 TP box), but clicking on the button to activate a Premium shield while running the Free version will generate a dialog asking you to purchase the Premium version.

That seems to be the expected, new behavior in version 1.06 Free.

Sorry, but that's the best I can try to explain.

If you were to post your inquiry HERE, I'm certain that the MBAE Product Manager would be able to definitively and promptly answer your question.

Thank you,

 

[DavidE]

I have several of the programs listed by MBAE free as being protected (IE, Adobe Acrobat, M$ Word, M$ Excel, M$ PowerPoint, WMP, and VLC Player) but the General tab shows only one Shielded application; according to the logs, that is IE. The option to activate a shield is grayed out. Is this normal?

I just installed MBAE free on a WTP Build 10049 VM.
I can click on activate and get a message showing the Premium version is needed.

View attachment 354839

Curious. I can right click, left click, and wheel click on it and it just sets there and laughs at me.

What version of MBAE are you using ?
I'm using the latest v 1.06.
I never used a previous version, so i can't comment on how they work.

 

[MoxieMomma]

Open the MBAE General tab and look at the "Shielded Applications" count.
Open and close the Comodo Dragon browser, and see if the count changes.

There has been a longstanding, known bug with the "Shielded Applications" count.
I do not see it listed as fixed in the 1.06 changelog.
So I do not know if it is fixed or not.

AFAIK The best way to see if the browser (or any application) is shielded is to look for the locked padlock next to its name in the list under the "Shields" tab.

But, as I've said before, @pbust would be able to answer the question quickly and accurately HERE

Thank you,

 

[MoxieMomma]

Yea, the Activate buttons should state what they are for, such as "Activate License" and "Activate Shield" ... I won't comment on the GUI ...

At the risk of flagellating a deceased equine:

MBAE product comments and suggestions really need to be posted HERE

MBAE Product bugs/issues/problems/conflicts really need to be reported HERE

The MBAE team is very responsive and receptive to user feedback, but, alas, they cannot monitor the entire world wide intertubes for "trouble" reports and complaints.

Thank you,

 

[DavidE]

Open the MBAE General tab and look at the "Shielded Applications" count.
Open and close the Comodo Dragon browser, and see if the count changes.

There has been a longstanding, known bug with the "Shielded Applications" count.
I do not see it listed as fixed in the 1.06 changelog.
So I do not know if it is fixed or not.

AFAIK The best way to see if the browser (or any application) is shielded is to look for the locked padlock next to its name in the list under the "Shields" tab.

But, as I've said before, @pbust would be able to answer the question quickly and accurately HERE

Thank you,

Ah, thanks for those tips
You are the expert here, so keep us informed

 

[MoxieMomma]

^^ Thanks for your kind words. But, no, I am no expert <LOL>. I am just another homer user. ^^

I should reiterate that there is another new behavior in 1.06.

When the user opens a shielded application, there will be a popup notification from the system tray (unless the user disables that notification feature in the Settings tab).

The rationale for the change from "silent" logging is explained HERE.

So, it is another way of knowing that a particular application is shielded, besides looking for the locked padlock next to the application in the Shields list.

Thank you,

 

[DavidE]

Yea, the Activate buttons should state what they are for, such as "Activate License" and "Activate Shield" ... I won't comment on the GUI ...

At the risk of flagellating a deceased equine:

MBAE product comments and suggestions really need to be posted HERE

MBAE Product bugs/issues/problems/conflicts really need to be reported HERE

The MBAE team is very responsive and receptive to user feedback, but, alas, they cannot monitor the entire world wide intertubes for "trouble" reports and complaints.

Thank you,

I have asked questions, made comments, reported issues on the MBAM forums.
There are issues that were reported long ago, and have not been fixed ...

If you want to work with them on these questions that's fine.
I've been there and done that with MBAM ...

imho they do what they want, usability is not their forte, and that's all i want to say about this.

 

[ignatzatsonic]

I have free 1.06.

I use Palemoon.

It's shield is activated and shows a locked padlock.

Good and as expected to that point.

However, when I highlight the Palemoon shield and attempt to deactivate it, I get the pop-up below, which tells me that deactivation requires a premium license.

Expected behavior?

Or is English not my first language?

 

[DavidE]

I have free 1.06.

I use Palemoon.

It's shield is activated and shows a locked padlock.

Good and as expected to that point.

However, when I highlight the Palemoon shield and attempt to deactivate it, I get the pop-up below, which tells me that deactivation requires a premium license.

Expected behavior?

Or is English not my first language?

I just installed Pale Moon in WTP, English language, ...
I see the same thing, i can't deactivate without a premium license ...
Is it a bug, or intentional to lock a user into ALL the default settings ????

 

[Lady Fitzgerald]

I just installed MBAE free on a WTP Build 10049 VM.
I can click on activate and get a message showing the Premium version is needed.

View attachment 354839

Curious. I can right click, left click, and wheel click on it and it just sets there and laughs at me.

What version of MBAE are you using ?
I'm using the latest v 1.06.
I never used a previous version, so i can't comment on how they work.

1.05.1.1016. I'm not shown any updates being available or anywhere I can check for updates. Not very impressive.

 

[MoxieMomma]

I have free 1.06.
I use Palemoon.
<snip>

Expected behavior?
Or is English not my first language?

>>I do not know for sure, as I do not yet have 1.06 on my boxes.<<

As explained HERE, some "newer" browsers were added to the default shields for 1.06 Free.
However, it seems that changing the shields (either to deactivate shields that are already activated, or to activate a Premium shield, or to create a custom shield) from anything other than the default does require a Premium license.

The overall behavior is the same in 1.05 and 1.06.
The only difference seems to be that, in 1.06, trying to turn something on or off that requires a Premium license generates a dialog to: 1) alert the user that the feature is unavailable in the Free version, and 2) prompt the user to purchase a Premium license.

Until I upgrade to 1.06 on my systems, I cannot confirm that.

But the MBAE product manager, @pbust, most certainly could do so HERE

Thank you,

 

[MoxieMomma]

1.05.1.1016. I'm not shown any updates being available or anywhere I can check for updates. Not very impressive.

As explained HERE, the new build is not yet available via the auto-updater.
It will be pushed out gradually ("throttled") to existing users, starting soon.
If you wish to manually upgrade to 1.06 before then, you may download the 1.06 installer HERE.

INSTALLATION
Simply download from our website. The link as always is http://downloads.mal...s.org/file/mbae and you can install on top of your existing installation.
In a week or two we'll start activating the automatic upgrades, so if you prefer not to do anything, simply relax and wait for your MBAE to upgrade itself.

Thank you,

 

[MoxieMomma]

I have asked questions, made comments, reported issues on the MBAM forums.
There are issues that were reported long ago, and have not been fixed ...

If you want to work with them on these questions that's fine.
I've been there and done that with MBAM ...

imho they do what they want, usability is not their forte, and that's all i want to say about this.

I actually share some of your frustration with changes to the MBAM UI/UX. It is still an excellent product.
For the record, MBAE has its own product team and manager.
And it is a newer product that I expect will be further improved.
To do so, the team requires input from users.

I have done my best to help everyone here.
I am not a computer technician with a bench full of test boxes and VMs.
I am not a Malwarebytes developer or programmer.
And I don't think it's logical or fair to expect that I (or any other SF.com member) could funnel bug reports, complaints, performance problems, conflicts or "RFFs" to the MBAE team.
If for no other reason, such second-hand reports would lack the data needed for the team to replicate, identify and fix a problem.

There are many, other, more efficient ways to help improve the product: forum, help desk, social media, etc.

Thank you,

 

[Brink]

   Warning

Thread cleaned. Let's keep this discussion friendly shall we. :sarc:

 

[jonnyhillow]

Don't know what was cleaned because after my last post in response to LF this is the first time i have been able to log in to the site , i guess it's good i didn't see it because i would of responded in kind immediately if i did lol.

My questions were answered pages back so if this thread continues i'm not a part of it.

 

[ThrashZone]

Mark it as answered