OS cannot detect wireless adapter

Celeste1N2D

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Local time
5:40 AM
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After I turned the computer back from sleep, the Wi-Fi function disappeared on my laptop. I'm using an old HTC Wildfire S as a Wi-Fi hotspot after the USB modem got broken and connection works well on two Samsung tablets (the carrier is Smart Mobile in Cambodia). And I can download or browse the web normally when connecting through USB tethering from the smartphone.

I looked for Samsung RV413 drivers and tried installing QCA_WLAN_Driver_1.0.0.1 and WLAN_Atheros_Win7_9.2.0.470 and the wireless adapter worked only once after a restart but after turning on from sleep, it was gone again. It's gone completely, it's not showing up in Device Manager, no yellow icon.

In Manage Wireless Networks it says "The wireless is currently disabled". The Fn+F9 doesn't work nor is there any Wi-Fi button on the laptop. I installed Easy Display Manager for Fn keys but it's not working and I also looked into the BIOS at startup but I don't see anything strange.

In Change Adapter Settings there are only Local Area Connection (for network cable) and Local Area Connection 2 (for HTC hotspot).

The WLAN AutoConfig in services.msc is set to Automatic and restarting it or restarting the computer doesn't fix it.

Unfortunately System Restore option was disabled, so the few restore points I have don't fix it either.

Yesterday I did a long Windows Update, didn't help, and also disabled the firewall and restart. Nothing.

I can also do wishful thinking but I hope the wireless adapter isn't dead yet. It worked once after installing drivers but then it was gone again. Is there anything else to try?
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung RV312
OS
Windows 7 Ultimate 32bit
Hard Drives
500GB
Antivirus
Comodo Internet Security Premium

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Device Manager won't detect anything even after installing and restarting. There's only one Realtek family controller installed and another HTC driver shows up after connecting USB tethering.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung RV312
OS
Windows 7 Ultimate 32bit
Hard Drives
500GB
Antivirus
Comodo Internet Security Premium
Hmm Celeste a bit hard to sat without seeing what is in the Device Manager but out of curiosity how old is the machine? I am thinking maybe the wireless adaptor has gone bad or there is a connection lost inside the machine.
I am assuming this is a fairly new machine if so maybe a warranty job.

Now I see it also has a cable option have you tried it?

Now you mentioned you downloaded the driver for the WLAN just where di you get it from? this list is the Samsung site and has a few manufacturers on it and why we need to know what device you have installed. NP-RV413I - DOWNLOADS | SUPPORT | SAMSUNG
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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