Solved outlook 2007 instant search problem

[Johneeo]

Using Outlook 2007 on XP machine. Microsoft Exchange server.

When I do an instant search it returns results only from the PST files.

For some reason, it is not searching the Inbox (or anything else not in PST folders).

Any ideas appreciated.

 

[Johneeo]

I have learned some more on this problem.

Take a look at the following, I think this is where the problem resides:

1. Determine if you are searching a .pst or .ost.
How?
1. In your Inbox, click the single arrow next to the Search All Mail Items box.
2. Click Search Options.
3. In the Indexing section, see if the following check boxes are selected:
· Personal Folders
· Mailbox - <your name>

​

2. If you think that the messages are stored in other data files besides a .pst or the .ost, clear the check boxes (if necessary) and then try your search again.
If you are searching a data file other than a .pst or an .ost, and Instant Search still isn't finding the messages, see if you have your Outlook e-mail account set to use Cached Exchange Mode. If so, turn off Cached Exchanged Mode and then try your search again.
When I do the above, there is no Mailbox - <your name>

Any suggestions on what is wrong?

 

[Marshalhubs]

Hi,

If you are not getting the search results as you have expect then you can try using a different Outlook profile. If you don't have another profile set up, you can create one

 

[Johneeo]

Hi,

If you are not getting the search results as you have expect then you can try using a different Outlook profile. If you don't have another profile set up, you can create one

I just removed the user, then added the user back in, and all is good.