Outlook 2007 Messages stuck in Outbox

[braincramp]

Hi - I am running Window 7 Home Premium (64bit) and Office 2007.

I have this problem with Outlook not sending messages after I hit the send/receive button (I do not have Outook configured to automatically send messages - I like to control that!).

I have tested the mail setup (Tools-Account Settings-Select Account-Change-Test) and it works fine.

It will send if I exit, restart Outlook, and hit the send/receive button again, but that is a pain to do all the time.

It used to work ok under XP and Vista. Any help would be appreciated.

Dave

 

[Agent Zach]

Are you positive that your imap or pop3 settings are correct. If you can receive emails, your incoming server is obviously correct... but if it's not sending, there may be an issue with the "outgoing" server details.

If you wouldn't mind, could you post your outgoing server address?

 

[braincramp]

Hi - I am absolutely sure my outgoing server is ok
- it has worked for several years without problems before Windows 7
- it always works with Windows 7, but sometime it takes exiting from Outlook and restarting Outlook to get the send button to work.

My problem isn't so much with being able to send email, just the send/receive button not working all of the time.

Thanks

Dave

 

[Agent Zach]

Well, to be honest, I'm not too fond of Microsoft Office 2007. If anything, I'd recommend upgrading to the newest Microsoft Office 2010 Pro Plus (Beta). It's free for the time being, and with the 10 key limit, you can get quite a long duration of usage time.

Try the Outlook 2010, and see if the problem still persists. If you wish not to upgrade, I honor and respect your decision, but I'll have to leave the "Tech-Support" to one of the other "Helpers" here. As I've said above.. I'm not too fond of Office 2007.

 

[jimbo45]

Hi there
be CAREFUL with Office 2010 and IMAP -- it's fine for POP3 but IMAP gives errors -- It doesn't DELETE stuff from the IMAP inbox even when it says it does - it doesn't underline the mail in the inbox when you delete like it did in Office 2002,2003 and 2007 and the Purge facility doesn't work.

To cap it all even when you've DELETED the mail from the inbox you can't see it ANYWHERE.

However logging on to the same email account with Office 2007 you can see the email is STILL ON THE SERVER.

So you could get your INBOX full without even knowing about it.

Hopefully these issues will be fixed in the FINAL version of office 2010.

(My observations were on the 64 bit version of Office 2010 running on W7 x-64 Enterprise version).

I will be testing the 32 bit version on W7 X-64 Professional running on a Virtual machine to see if the same errors occur.

Cheers
jimbo

 

[clunkfish]

Hi - I am absolutely sure my outgoing server is ok
- it has worked for several years without problems before Windows 7
- it always works with Windows 7, but sometime it takes exiting from Outlook and restarting Outlook to get the send button to work.

My problem isn't so much with being able to send email, just the send/receive button not working all of the time.

Thanks

Dave

Have you checked the send/receive settings? Hit Ctrl-Alt-S to bring them up - could you post a screenshot?

 

[braincramp]

Problem solved - an ISP/hardware issue

Finally have this solved. It had nothing to do with any Outlook settings. Apparently there was a short on my DSL line which my ISP technician spotted and fixed. The effect was to slow down and occasionally interrupt uploads and mail sending.

All unkind thoughts about Micorsoft have been forgotten!

Cheers

Braincramp

 

[himanshuwu]

Outlook 2010 Problem sending email from one account

hi braincramp i have the same problem
I am running Window 7 Home Premium (64bit) and Office 2007.

I have this problem with Outlook not sending messages after I hit the send/receive button (I do not have Outook configured to automatically send messages - I like to control that!).

I have tested the mail setup (Tools-Account Settings-Select Account-Change-Test) and it works fine.

It will send if I exit, restart Outlook, and hit the send/receive button again, but that is a pain to do all the time.

It used to work ok under XP and Vista. Any help would be appreciated.

Dave
pls help me

 

[Madhu Kaude]

Usually caused by a third party add-in, integrated Anti virus being a usual culpret.
Uninstall any AV, if necessary use the utility available on you AV site to completely remove. Reboot the PC, then reinstall the AV *without* the Outlook integration