Solved Outlook 2007 Offline issues?

jonesnewton

New member
Member
VIP
Local time
12:34 PM
Messages
211
Location
Prague, Czech Rep
Hi All,

I have looked and tried all options but no luck, so can you help?

I have x5 email accounts in Outlook and had no real problems for years with them, but this weekend I cannot send email from x3 of them, I can receive only from these.These x3 are from same provider in Cz Rep (email.cz, seznam.cz, post.cz > same group different names) though I can send and receive ok from my mobile in these x3 and the other x2 are Gmail which work fine in outlook, so which is why I assume they are Outlook related?
I have tried all in searches, even unticking the Work Offline button, it just removes the sign in bottom right of screen.
X1 account is IMAP/SMTP and other x2 are Pop3/SMTP, so it is strange how only the send part is troublesome?

I have attached the screen issue I receive.

Just to add when I send emails directly from the web page email client I do receive a copy in outlook.

TIA
Neil
 

Attachments

  • Capture Outlook issue.JPG
    Capture Outlook issue.JPG
    30.3 KB · Views: 13
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Is there a free tool that fixes Outlook issues?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Check all your account settings. It's likely that authentication details may have changed. Check with your email provider & make sure those settings are correct.

If you can receive emails but can't send them, there has to be something wrong with the outgoing mail settings.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Hi Ranger 4,

thanks for the reply.

I have double checked settings, all ok, wrote to provider no reply as yet.

All x3 accounts cannot send email but all other functions ok, strange is the x2 Gmail accounts work fine?


@ all
Has there been some MS update that could affect Outlook?
Is there a tool to check for faults and repair in Outlook?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
You can try an Outlook email account repair. To do that click on File & then Account Settings. Select the email account & click Repair. This is from Outlook 2013.

If Outlook is part of Office you could also try an Office Repair. To do that open Control Panel, select Programs & Features, scroll down to Microsoft Office, Right click on it & select Change, this should open a couple of Repair options to run.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Hi I tried the above and still nothing working on the send side??

Also spoke with the provider and nothing changed there?
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Just chat message provider again and chatted with a helpful lady, I explained my issues and it appears I was blocked from sending spam since 2012?? Not sure how that worked but it did, so after all my playing it is resolved.

Thanks Ranger 4 for your assistence :-)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Thanks for getting back & glad to hear all seems resolved.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Back
Top