Outlook 2013 Refuses to Import Contacts Correctly

[GirlFriday]

I have Outlook 2013 through Office 365 and liked it until I tried to import my contacts. It's a CSV file from Windows Live Mail. Unfortunately Outlook absolutely refuses to import my contacts properly. I get everyone's names but NO EMAIL ADDRESSES! Totally and completely useless. I have tried everything and Outlook just insists on ignoring the email field. I am beginning to hate that I pay $9 for this crap. It shouldn't be hard to import contacts!!! I tried to delete all the ones that had been imported since they are useless to me and of course Outlook refuses to let me do that too. I can't find the folder anywhere and it won't let me delete all. If I sound angry I am...I am frustrated and don't have time for this. I need my COMPLETE contacts. Why is it refusing to do something so simple? When I open the CSV file in Excel everything is there including emails, so it's not me messing up or the file. Help??

 

[Irene]

Here is a check-list for importing into Outlook 2013:
Import contacts - Outlook - Office.com

Hopefully something there will help.