Solved Outlook 2016 Not Displaying Images & IE11 Settings I Can't Change

[arpharazon]

Win7 x64 SP1 on a Dell Latitude E6540

I have reinstalled Win7 a couple times in the last year and installed twice on the current laptop (E6540). Various strangeness occurs every time and this time is no different.

Currently my main issue is Outlook 2016 will not display images in any incoming emails. I've tried the registry permissions fix and every other thing I've been able to google, with no luck.

The one thing I can't try is unchecking the IE11 Advanced>Security setting "Do Not Save Encrypted Pages To Disk", as the checkbox is greyed out and "Some settings are managed by your system administrator" appears at the bottom. Not sure if this is the fix for the Outlook problem, but it does get pointed to quite often.

Since I am the system administrator, this gets really old.

I did the following process...

To resolve the issue with permissions, I would suggest you to follow these steps:
a. Press Windows key + Q to search Settings.

b. Type “CMD”. c. From the results, right click Command Prompt and Click Run as Administrator.

d. At the command prompt, type “takeown /f C: /r /d y” without quotes and then press ENTER. (Replace <foldername> with the path of the folder).

e. Then, type “icacls C: /grant administrators:F /T” without quotes and hit enter.

...then changed Ownership on everything on C: (only a few folders or files still had the "error applying security access is denied" error, mostly in MS Security folders). I also have the "Take Ownership" right-click menu option and I have also tried activating the true Admin user account, but anything I do in there only affects the Admin login account, not my own.

And still I can't uncheck that box in IE11.

I had also previously uninstalled and reinstalled IE11 from a full installer. That didn't help.

Any new ideas?

 

[torchwood]

hi
from a run command please enter the following.... post any output
rsop.msc

i would not expect to see Some settings are managed by your system administrator on a standard user comp
where did you get your iso media

as for changing the ownership rights you have likely made it worse

 

[arpharazon]

Entered rsop.msc in the command prompt. There was a momentary pop-up I couldn't see, then it opened a "Resultant Set Of Policy" window and asked to "Save console settings to rsop.msc" upon closing, then if I want to update to MMC version 3.0 format.

I also remembered being directed to the Local Security Policy to try to fix the IE issue, but I'm not sure what I was supposed to see was even there.

 

[torchwood]

that message would infer your system is not up to date....
are all updates installed

 

[arpharazon]

that message would infer your system is not up to date....
are all updates installed

I went with an abbreviated group of rollups so as not to have to go through 180+ updates this time.

Any idea on a KB number? At this point it isn't asking to do any updates.

 

[arpharazon]

Finally got IE to uncheck that damn box and Outlook is showing images. Not by actually getting Windows to give me my permissions, but still a win.

From: Do not save encrypted pages to disk

Do not save encrypted pages to disk This policy setting allows you to manage whether Internet Explorer will save encrypted pages that contain secure (HTTPS) information such as passwords and credit card numbers to the Internet Explorer cache, which may be insecure.

If you enable this policy setting, Internet Explorer will not save encrypted pages containing secure (HTTPS) information to the cache.

If you disable this policy setting, Internet Explorer will save encrypted pages containing secure (HTTPS) information to the cache.

If you do not configure this policy, Internet Explorer will save encrypted pages containing secure (HTTPS) information to the cache.

Supported on: At least Internet Explorer 6.0 in Windows 2003 Service Pack 1

[TABLE="class: table"]
[TR]
[TD="class: strong"]Registry Hive
[/TD]
[TD]HKEY_LOCAL_MACHINE or HKEY_CURRENT_USER[/TD]
[/TR]
[TR]
[TD="class: strong"]Registry Path
[/TD]
[TD]Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings[/TD]
[/TR]
[TR]
[TD="class: strong"]Value Name
[/TD]
[TD]DisableCachingOfSSLPages[/TD]
[/TR]
[TR]
[TD="class: strong"]Value Type
[/TD]
[TD]REG_DWORD[/TD]
[/TR]
[TR]
[TD="class: strong"]Enabled Value
[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD="class: strong"]Disabled Value
[/TD]
[TD]0[/TD]
[/TR]
[/TABLE]

It was probably the HKEY_CURRENT_USER key, but I had to create the key in HKEY_LOCAL_MACHINE just in case.