PowerPoint 2013 Not Displaying Images You Can See In 2010

[AGame20]

Hey Guys,

We have an issue where people are looking at PP presentations in 2013 and getting the error message or a big X in it, but if you open the presentation in 2010 it looks perfect, no errors or X's. I tried the disable hardware acceleration option, and opening a new PP and inserting and same deal. The quick workaround I found was that if I open the image in paint and than save it as a jpeg (which is already was) then I can insert it or drag and drop it. The files are on our network, and even when I re-saved them they were still on the network. Has anybody else seen this issue? By the way we are on Windows 7, plenty of memory, and SP1 (15.0.4569.1504). Any help would be much appreciated as I am flabbergasted (sp?) by this issue, thanks guys.

 

[Ranger4]

These websites may help you.

PowerPoint 2013 not Displaying Inserted Photos - Microsoft Community

Powerpoint 2013 problem

 

[AGame20]

Thanks for that advice, I'll definitely give those a look, thanks again.

 

[AGame20]

Most of that I read, nothing helped though, any other suggestions?

 

[Ranger4]

Sorry, I can't offer any more help. Someone else may come in & assist you.

 

[AGame20]

thanks Ranger4. I truly do appreciate it.

Anybody else run into this issue or have any ideas? I'm all ears

 

[AGame20]

One last bump in case someone had an epiphany (sp?)

 

[AGame20]

Maybe someone made some discovery in the past 3 weeks?