Solved Outlook links take 2-4 minutes to open in Chrome

[rlee123]

Hi everyone,

Thanks in advance for your help. Over the past few days, when I click on a link in Outlook, it takes 2-4 minutes to open that link in Chrome. I've used a stopwatch to be sure I'm not exaggerating.

I've run virus checks. I was able to open Outlook in Safe Mode with no problems. I've disabled all my Add-ons.

Your help is much appreciated. Thank you.

 

[Gator]

Have you tried opening the links from other browsers? For example, internet explorer?

 

[rlee123]

Hi Gator, Thanks for your reply. I think I know what has happened. I was doing a virus check for some malware, and I think that process has changed my registry. I realized that the same thing happened in January when I had to do a malware clean-up.

Can someone please post how I can fix my registry for Chrome? Thank you.

 

[Gator]

Im not sure about Chrome's registry values but you can try CCleaner's registry cleaning tool. Its one of only a couple registry tools that is safe to use.

Download and install it. Then click on registry. Click Scan for issues > Click Fix All Selected Issues > IMPORTANT! Make a backup when prompted > Clean all

If that doesn't work, you can try reinstalling Google Chrome.

If neither work, try to see if you have a restore point from before this happened. Your files and settings will remain unchanged but any software you added since the last restore point may disappear.

 

[rlee123]

Thanks again, Gator. The forum guy who was helping me with the Malware clean-up had me uninstall Chrome in safe mode and reinstall. I think the issue has been taken care of. I really appreciate your time!

 

[Gator]

Thanks again, Gator. The forum guy who was helping me with the Malware clean-up had me uninstall Chrome in safe mode and reinstall. I think the issue has been taken care of. I really appreciate your time!

Glad to hear you're back up and running. Feel free to come back anytime if you need help