PC Crashes when switching HDMI inputs on TV monitor

cbgregoire9

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Hi,

I've encountered a problem in that my Acer desktop PC with windows 7 Home Premium, which I'm using as an HTPC (i.e. or Home Entertainment PC), crashes when I switch between the two HDMI inputs on my Toshiba 32" LCD TV.


Note that when I switch to another non-HDMI input on the TV e.g. Antenna or a composite input and then switch back to the computer there's no problem.


What's changed is that I recently setup an Apple TV 3 on the second HDMI input and whenever I switch to that input it will cause my PC i.e. on the other HDMI input of the TV to crash. It seems that either the driver or the Windows OS doesn't like it when this happens.


I tried changing the resolution to match that being used by the ATV3 i.e. 1080p at 60 Hz but that didn't help.


Has anyone had a similar problem and if so how did you solve it?


Regards,
Charles
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD A4-34004 GBAMD HD6450
Computer Manufacturer/Model Number
Acer Aspire AMD A4-3400 (AX1470-EF30P)
OS
Windows 7 Home Premium x64
CPU
AMD A4-3400
Memory
4 GB
Graphics Card(s)
AMD HD6450
Sound Card
AMD A75 FCH
Monitor(s) Displays
Toshiba 32" LCD TV
Hard Drives
1 TB HD
Case
Acer small tower case
Cooling
Fan cooled
switching HDMI Problem is famous for Acer PC's. If you have updated your driver try to get the original driver, Acer | Download works but see if you have a driver setup disk you should have made one when you got your pc if you didn't do not do it now because you will just make a disk with the newer driver on it. If you have never updated your driver than go to Google and type in your graphics card name. for instance Intel HD 4000 Graphics and hit enter find a reputable site like www.brothersoft.com and get the newest driver if you download an older one the installer will tell you when you try to install it. It is ok to install an older driver sometimes newer drivers break things and we are forced to resort back. you should change your driver version though because you have found a bug that prevents you from doing what you need to do. if the driver thing doesn't work or you cant find the drivers i mentioned than try giving us more information like model of your PC ie.. Acer Aspire 5750Z-4885. With Acer it is important to include everything not just the first four #'s because Acer hardware changes over the last 4 as well. Also tell us what operating system you are suing ie.. Windows XP, Windows Vista, Windows 7 or 8 we need to know you should update your system specs on this website so that they are always visible whenever you post. and I recommend updating your chipset driver while your on http://us.acer.com/ac/en/US/content/drivers because chip-set drivers can also cause conflicts with your graphics hardware
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium B960 / 2.2 GHz3948 Megabytes Usable Installed Memory 4 GB (...Intel HD Graphics Dynamic Video Memory Techno...
Computer Manufacturer/Model Number
Acer 5750Z-4885
OS
Windows 7 Ultimate x64
CPU
Intel Pentium B960 / 2.2 GHz
Motherboard
Acer JE50_HR Base Board Version
Memory
3948 Megabytes Usable Installed Memory 4 GB ( 2 x 2 GB )
Graphics Card(s)
Intel HD Graphics Dynamic Video Memory Technology 5.0
Sound Card
Stereo speakers , Microphone Dolby Advanced Audio v2, High D
Monitor(s) Displays
Generic PnP Monitor (15.3"vis, January 2009)
Hard Drives
WD blue c: (NTFS on drive 0) 320.07 GB 283.50 GB free
Case
Acer 5750Z
Cooling
Internal
I also have a PC with the same video card and crashes.
I've learned most HTPC (Home theater PC) lack the needed chipset to accomplish switching inputs effectively.
Google "monitor detect killer" this is the only thing that worked for me.
 

My Computer My Computer

At a glance

64x648GBIntel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Zotac
OS
64
CPU
x64
Memory
8GB
Graphics Card(s)
Intel
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