PC freeze, black screen and sound skipping at random

[Thedoctor44]

We could delete them from the registry, but lets leave them be for now. We'll wait and see if you have another BSOD.

 

[ThomasDM]

Well, since I posted the .rar file my pc froze twice (black screen, unresponsive) again.

 

[Thedoctor44]

Did you restart?
EDIT: go onto your Device Manager, Look under CD/DVD Driver. Is there a yellow triangle?

 

[ThomasDM]

I'm at the point again where it freezes after 2 minutes after every hard reset, at maximum. I even had it freeze the moment I restarted it, so it was a black screen and unresponsive the moment it powered on. So I haven't been able to check the Device Manager.

 

[Thedoctor44]

hmm, boot into safe mode again by pressing F8 on start up.
Would you mind enabling Driver Verifier again? It's very useful on finding bad drivers.

 

[ThomasDM]

I did but it's no different in safe mode.

 

[Thedoctor44]

Does it still crash in safe mode?

 

[ThomasDM]

Yes, it even crashes sometimes before I can choose to go into safe mode.

 

[Thedoctor44]

hmmm. Do you have important data on your Disk drive?

 

[ThomasDM]

Well yes, why?

 

[Thedoctor44]

Do you have your windows 7 installation disc?
You might be best doing a repair of windows.

 

[ThomasDM]

If I reinstall Windows 7, will I lose everything?

 

[Thedoctor44]

No, you should repair windows using the installation CD. You should only lose your data if you partition the HDD which is not what I'm asking you to do. I'm afraid we have very limited options because if you can't run safe mode properly it seems windows has been damaged or you have a serious hardware issue.

 

[ThomasDM]

My laptop was custom built and had Windows 7 and some other programs preinstalled. This was done because you had to buy it that way for the course I take at school. I do not have the disc but my friend can copy Windows 7 on a flashdrive. Will that work too?

 

[Thedoctor44]

Yes, but you need to know your product key, is it on your laptop?
Actually, I don't recall needing the product key for a repair of windows. It is always good to have it on you though.

 

[ThomasDM]

I can call my school concerning the key. In thr meanwhile I will try to reinstall Windows 7 with my friend. I will post here again if I run into any problems or if it still crashes after succesful reinstall.

 

[Thedoctor44]

Don't install the Roxio software or Daemon tools, they seem to be the main culprits. Hopefully it will fix it. If you get any more crashes don't hesitate to post back here. If repairing windows buys you enough time to access the desktop, back everything up immediately, we wouldn't want you losing important data.