PC freezes n won't load

[shboss39]

Hi, I need professional suggestion please, help me as soon as possible.

Problem: started since a week from now, while I'm working on pc, playing videos or browsing net, the pc just freezes and does respond to anything such as (ctr+alr+del command). When I restart, a black screen appears right after the windows logo, waited for few hours but still stays at the black screen. After couple of restarts it brings the startup repair option and I have to restore everytime to open the windows. It's happening very frequently now.

PC configuration:
Windows 7 64 bit ultimate
Pentium quad core 1.4 ghz
Ram 4 GB hyperX

I have two internal hard disks, primary 1 TB and another 2 TB


Thank you!
Shaon

 

[James7679]

Hello shboss39, welcome to Seven Forums. First off, it would be great if you could follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Secondly, if you are able to load without issues, every time, by doing a restore, you may have malware. I would recommend installing Malwarebytes, the free version(don't start the trial) and run a FULL scan on ALL USER ACCOUNTS.

 

[shboss39]

Thank you, James7679

I did what u asked me to do, I have found few malwares in my pc, it seems to work fine now. Thank you again


Thank you!
Shaon

 

[James7679]

Congratulations shboss39, if you aren't running an antivirus, might I also recommend installing Microsoft Security Essentials. Otherwise, looks like you have this under control, you may mark the thread as solved when you are comfortable.