PC is constantly rebooting itself or shutting down

[NoName2010]

Hello,

I'm experiencing crashes, which are seems to be HW related.
As subject is, the PC is shutting down or rebboting with BSOD.
Below are two, which managed to catch:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: fc
BCP1: 8F7ABE76
BCP2: 1649A121
BCP3: 8A96BC08
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

AND

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 1a
BCP1: 00001236
BCP2: 8547D000
BCP3: 8547D718
BCP4: 0006D804
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


I'm attaching here "Windows_NT6_BSOD_jcgriff2" , which includes minidumps, dxdiag etc.


As a background :
The PC was running with winXP. On the large installations like games, it just stucked.
After upgrade to Win 7 x 86 , it starts to reboot or shut down ( I cannot find strong issue corellation)

Please let me know if you need any additional info or test.

Your help is very appreciated.

 

[NoName2010]

Hello,

The new issue: PC just crashed , during SLEEP mode .
Below is a dump:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00000411, The subtype of the bugcheck.
Arg2: c001e3a0
Arg3: 6d806886
Arg4: 00000001
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
BUGCHECK_STR: 0x1a_411
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: LogonUI.exe
CURRENT_IRQL: 2
TRAP_FRAME: 9b84189c -- (.trap 0xffffffff9b84189c)
ErrCode = 00000000
eax=03c75a00 ebx=fc01a1cc ecx=00000680 edx=00000000 esi=03c74000 edi=fc01a20c
eip=9398b353 esp=9b841910 ebp=9b841918 iopl=0 nv up ei pl nz ac pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010216
win32k+0xbb353:
9398b353 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from 82906f0b to 82925d10
STACK_TEXT:
9b8416e4 82906f0b 0000001a 00000411 c001e3a0 nt!KeBugCheckEx+0x1e
9b841724 828e46a4 9b84178c 00000000 03c74000 nt!MiLockTransitionLeafPage+0x115
9b841774 828d995f 00000000 03c74000 c001e3a0 nt!MiResolveTransitionFault+0x20
9b8417f8 828d0dd5 03c74000 00000000 84c4b730 nt!MiDispatchFault+0x61f
9b841884 8288f638 00000000 03c74000 00000000 nt!MmAccessFault+0x25cc
9b841884 9398b353 00000000 03c74000 00000000 nt!KiTrap0E+0xdc
WARNING: Stack unwind information not available. Following frames may be wrong.
9b84190c 9b841abc 03c73fc0 9b84193c 9397721a win32k+0xbb353
9b841918 9397721a fc01a1cc 03c73fc0 00001a40 0x9b841abc
9b84193c 9397715a 00000128 08297bc1 fd4ec728 win32k+0xa721a
9b841b7c 939acccb fbb45010 fda3adc0 fe52b7c8 win32k+0xa715a
9b841c64 93994eae fe078f68 fe860d40 ffbbd550 win32k+0xdcccb
9b841c98 8d237a7d 3601089c 00000000 00000000 win32k+0xc4eae
9b841d00 8288c44a 3601089c 00000000 00000000 cmdguard+0x10a7d
9b841d00 76fe64f4 3601089c 00000000 00000000 nt!KiFastCallEntry+0x12a
0014edd4 00000000 00000000 00000000 00000000 0x76fe64f4

STACK_COMMAND: kb
FOLLOWUP_IP:
cmdguard+10a7d
8d237a7d ?? ???
SYMBOL_STACK_INDEX: c
SYMBOL_NAME: cmdguard+10a7d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: cmdguard
IMAGE_NAME: cmdguard.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4c08cd2f
FAILURE_BUCKET_ID: 0x1a_411_cmdguard+10a7d
BUCKET_ID: 0x1a_411_cmdguard+10a7d
Followup: MachineOwner
---------
2: kd> lmvm cmdguard
start end module name
8d227000 8d261000 cmdguard T (no symbols)
Loaded symbol image file: cmdguard.sys
Image path: \SystemRoot\System32\DRIVERS\cmdguard.sys
Image name: cmdguard.sys
Timestamp: Fri Jun 04 12:53:51 2010 (4C08CD2F)
CheckSum: 0003A4FA
ImageSize: 0003A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
2: kd> .trap 0xffffffff9b84189c
ErrCode = 00000000
eax=03c75a00 ebx=fc01a1cc ecx=00000680 edx=00000000 esi=03c74000 edi=fc01a20c
eip=9398b353 esp=9b841910 ebp=9b841918 iopl=0 nv up ei pl nz ac pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010216
win32k+0xbb353:
9398b353 ?? ???
2: kd> lmvm cmdguard
start end module name
8d227000 8d261000 cmdguard T (no symbols)
Loaded symbol image file: cmdguard.sys
Image path: \SystemRoot\System32\DRIVERS\cmdguard.sys
Image name: cmdguard.sys
Timestamp: Fri Jun 04 12:53:51 2010 (4C08CD2F)
CheckSum: 0003A4FA
ImageSize: 0003A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please pin-point me to the problem.

Thank you!!!

 

[Jonathan_King]

Looks like Comodo firewall is the cause here. Please remove it , then run this tool: RapidShare: 1-CLICK Web hosting - Easy Filehosting

Reset the Windows firewall. Open an elevated command prompt and enter netsh advfirewall reset.

 

[NoName2010]

Hi Johnathan_King,


Thanks a lot for your suggestion meanwhile the pc is stable.

Thank you again.

 

[Jonathan_King]

Thanks for the report!

Let us know if you need anything else, or the problem returns.